Notifications not working due to snapshot or clip not being available

[IkerGarcia]

Describe the bug
Not getting notifications after updating Frigate to 0.14. However, I can see the events in Frigate (Proxmox) and with Home Assistant.

Expected behavior
Getting notifications with clip and snapshot as before updating Frigate to 0.14.

To Reproduce

Versions:

• Frigate NVR: [0.14]
• Frigate-Notify: [v0.3.4] (tried both stable and dev)

Frigate-Notify Config:

frigate:
  server: ****
  ignoressl:
  public_url:
  headers:
  startup_check:
    attempts:
    interval:

  webapi:
    enabled: False
    interval: 

  mqtt: 
    enabled: True
    server: ****
    port: ****
    clientid: notify
    username: ****
    password:  ****
    topic_prefix: frigate 

  cameras:
    exclude:
      - test_cam_01

alerts:  
  general:
    title:
    timeformat:
    nosnap:

  zones:
    unzoned: allow
    allow:
     - zone_0
    block:
     - test_zone_02

  labels:
    allow:
     - person
     - dog
    block:
     - bird

  discord:
    enabled: false
    webhook: 
    template:

  gotify:
    enabled: false
    server:
    token: 
    ignoressl:
    template:

  smtp:
    enabled: false
    server: 
    port: 
    tls: 
    user:
    password:
    recipient:
    template:

  telegram:
    enabled: false
    chatid:
    token:
    template:

  pushover:
    enabled: false
    token:
    userkey:
    devices:
    priority:
    retry:
    expire:
    ttl:
    template:

  ntfy:
    enabled: True
    server: ****
    topic: frigate
    ignoressl:
    headers:
    template:

  webhook:
    enabled: false
    server: 
    ignoressl:
    headers:
    template:

monitor:
  enabled: false
  url: 
  interval: 
  ignoressl:

Frigate-Notify Logs:

2024/09/26 23:30:17 +0200 INF Frigate Notify - v0.3.4
2024/09/26 23:30:17 +0200 INF Starting...
2024/09/26 23:30:17 +0200 INF Config loaded.
2024/09/26 23:30:17 +0200 INF Successfully connected to http://192.168.1.111:5000
2024/09/26 23:30:17 +0200 INF Config file validated!
2024/09/26 23:30:17 +0200 INF App running. Press Ctrl-C to quit.
2024/09/26 23:30:17 +0200 INF Connected to MQTT.
2024/09/26 23:30:17 +0200 INF Subscribed to MQTT topic: frigate/events
2024/09/26 23:32:40 +0200 INF New event received event_id=1727386359.746662-7hdh9y
2024/09/26 23:32:40 +0200 INF Event Detected camera=garaje event_id=1727386359.746662-7hdh9y label=person zones=
2024/09/26 23:32:40 +0200 INF Event dropped - No snapshot or clip available event_id=1727386359.746662-7hdh9y
2024/09/26 23:32:40 +0200 INF Event update received event_id=1727386359.746662-7hdh9y
2024/09/26 23:32:40 +0200 INF Event Detected camera=garaje event_id=1727386359.746662-7hdh9y label=person zones=
2024/09/26 23:32:40 +0200 INF Event dropped - Already notified on this zone camera=garaje event_id=1727386359.746662-7hdh9y label=person zones=
2024/09/26 23:32:46 +0200 INF New event received event_id=1727386365.908437-0zftc0
2024/09/26 23:32:46 +0200 INF Event Detected camera=garaje event_id=1727386365.908437-0zftc0 label=person zones=
2024/09/26 23:32:46 +0200 INF Event dropped - No snapshot or clip available event_id=1727386365.908437-0zftc0
2024/09/26 23:32:46 +0200 INF Event update received event_id=1727386365.908437-0zftc0
2024/09/26 23:32:46 +0200 INF Event Detected camera=garaje event_id=1727386365.908437-0zftc0 label=person zones=
2024/09/26 23:32:46 +0200 INF Event dropped - Already notified on this zone camera=garaje event_id=1727386365.908437-0zftc0 label=person zones=

Additional context
Only one camera, motion mask, not zones.

I check the clips file and the snapshot does exist (see screenshots).

Screenshots

[0x2142]

Hi there,
At first glance this looks to be the same behavior as reported in #121 - which should be resolved in the next coming release. I also just merged the fix into the dev branch if you would like to try it sooner. If you do, please let me know if it resolves this issue or if you see any other problems. Thanks!

[Mareckil]

Possibly my problem is the same I also do have frigate 0.14.

[IkerGarcia]

Hi,

Thank you for the quick reply and fix. I remotely updated to v0.3.5. However I need to be there to activate the motion, I'll came back here soon.

[IkerGarcia]

Working! I'll just post the logs so you can see actual behaviour.

2024/09/27 17:05:18 +0200 INF Frigate Notify - v0.3.5-dev 2024/09/27 17:05:18 +0200 INF Starting... 2024/09/27 17:05:18 +0200 INF Config loaded. 2024/09/27 17:05:18 +0200 INF Successfully connected to http://192.168.1.111:5000 2024/09/27 17:05:18 +0200 INF Config file validated! 2024/09/27 17:05:18 +0200 INF App running. Press Ctrl-C to quit. 2024/09/27 17:05:18 +0200 INF Connected to MQTT. 2024/09/27 17:05:18 +0200 INF Subscribed to MQTT topic: frigate/events 2024/09/27 19:11:41 +0200 INF New event received event_id=1727457100.352984-g0hw1c 2024/09/27 19:11:41 +0200 INF Event Detected camera=garaje event_id=1727457100.352984-g0hw1c label=person zones= 2024/09/27 19:11:41 +0200 INF Event dropped - No snapshot or clip available event_id=1727457100.352984-g0hw1c 2024/09/27 19:11:41 +0200 INF Event update received event_id=1727457100.352984-g0hw1c 2024/09/27 19:11:41 +0200 INF Event Detected camera=garaje event_id=1727457100.352984-g0hw1c label=person zones= 2024/09/27 19:11:41 +0200 INF Alert sent event_id=1727457100.352984-g0hw1c provider=Ntfy 2024/09/27 19:11:47 +0200 INF Event update received event_id=1727457100.352984-g0hw1c 2024/09/27 19:11:47 +0200 INF Event Detected camera=garaje event_id=1727457100.352984-g0hw1c label=person zones= 2024/09/27 19:11:47 +0200 INF Event dropped - Already notified on this zone camera=garaje event_id=1727457100.352984-g0hw1c label=person zones= 2024/09/27 19:12:12 +0200 INF New event received event_id=1727457132.007978-ylv80h 2024/09/27 19:12:12 +0200 INF Event Detected camera=garaje event_id=1727457132.007978-ylv80h label=person zones= 2024/09/27 19:12:12 +0200 INF Event dropped - No snapshot or clip available event_id=1727457132.007978-ylv80h 2024/09/27 19:12:13 +0200 INF Event update received event_id=1727457132.007978-ylv80h 2024/09/27 19:12:13 +0200 INF Event Detected camera=garaje event_id=1727457132.007978-ylv80h label=person zones= 2024/09/27 19:12:13 +0200 INF Alert sent event_id=1727457132.007978-ylv80h provider=Ntfy 2024/09/27 19:12:19 +0200 INF Event update received event_id=1727457132.007978-ylv80h 2024/09/27 19:12:19 +0200 INF Event Detected camera=garaje event_id=1727457132.007978-ylv80h label=person zones= 2024/09/27 19:12:19 +0200 INF Event dropped - Already notified on this zone camera=garaje event_id=1727457132.007978-ylv80h label=person zones= 2024/09/27 19:13:12 +0200 INF New event received event_id=1727457190.178922-t4nh2z 2024/09/27 19:13:12 +0200 INF Event Detected camera=garaje event_id=1727457190.178922-t4nh2z label=person zones= 2024/09/27 19:13:12 +0200 INF Event dropped - No snapshot or clip available event_id=1727457190.178922-t4nh2z 2024/09/27 19:13:13 +0200 INF Event update received event_id=1727457190.178922-t4nh2z 2024/09/27 19:13:13 +0200 INF Event Detected camera=garaje event_id=1727457190.178922-t4nh2z label=person zones= 2024/09/27 19:13:13 +0200 INF Alert sent event_id=1727457190.178922-t4nh2z provider=Ntfy 2024/09/27 19:13:20 +0200 INF New event received event_id=1727457198.657951-7sy7rs 2024/09/27 19:13:20 +0200 INF Event Detected camera=garaje event_id=1727457198.657951-7sy7rs label=person zones= 2024/09/27 19:13:20 +0200 INF Event dropped - No snapshot or clip available event_id=1727457198.657951-7sy7rs 2024/09/27 19:13:20 +0200 INF Event update received event_id=1727457198.657951-7sy7rs 2024/09/27 19:13:20 +0200 INF Event Detected camera=garaje event_id=1727457198.657951-7sy7rs label=person zones= 2024/09/27 19:13:20 +0200 INF Alert sent event_id=1727457198.657951-7sy7rs provider=Ntfy 2024/09/27 19:13:24 +0200 INF New event received event_id=1727457202.52572-jpb32b 2024/09/27 19:13:24 +0200 INF Event Detected camera=garaje event_id=1727457202.52572-jpb32b label=person zones= 2024/09/27 19:13:24 +0200 INF Event dropped - No snapshot or clip available event_id=1727457202.52572-jpb32b 2024/09/27 19:13:25 +0200 INF Event update received event_id=1727457202.52572-jpb32b 2024/09/27 19:13:25 +0200 INF Event Detected camera=garaje event_id=1727457202.52572-jpb32b label=person zones= 2024/09/27 19:13:25 +0200 INF Alert sent event_id=1727457202.52572-jpb32b provider=Ntfy 2024/09/27 19:13:27 +0200 INF Event update received event_id=1727457198.657951-7sy7rs 2024/09/27 19:13:27 +0200 INF Event Detected camera=garaje event_id=1727457198.657951-7sy7rs label=person zones= 2024/09/27 19:13:27 +0200 INF Event dropped - Already notified on this zone camera=garaje event_id=1727457198.657951-7sy7rs label=person zones= 2024/09/27 19:13:53 +0200 INF New event received event_id=1727457232.161868-38jqm8 2024/09/27 19:13:53 +0200 INF Event Detected camera=garaje event_id=1727457232.161868-38jqm8 label=person zones= 2024/09/27 19:13:53 +0200 INF Event dropped - No snapshot or clip available event_id=1727457232.161868-38jqm8 2024/09/27 19:13:54 +0200 INF Event update received event_id=1727457232.161868-38jqm8 2024/09/27 19:13:54 +0200 INF Event Detected camera=garaje event_id=1727457232.161868-38jqm8 label=person zones= 2024/09/27 19:13:54 +0200 INF Alert sent event_id=1727457232.161868-38jqm8 provider=Ntfy 2024/09/27 19:14:29 +0200 INF New event received event_id=1727457268.826359-3fubdi 2024/09/27 19:14:29 +0200 INF Event Detected camera=garaje event_id=1727457268.826359-3fubdi label=person zones= 2024/09/27 19:14:29 +0200 INF Event dropped - No snapshot or clip available event_id=1727457268.826359-3fubdi 2024/09/27 19:14:29 +0200 INF Event update received event_id=1727457268.826359-3fubdi 2024/09/27 19:14:29 +0200 INF Event Detected camera=garaje event_id=1727457268.826359-3fubdi label=person zones= 2024/09/27 19:14:29 +0200 INF Alert sent event_id=1727457268.826359-3fubdi provider=Ntfy 2024/09/27 19:14:40 +0200 INF New event received event_id=1727457279.986025-tndzis 2024/09/27 19:14:40 +0200 INF Event Detected camera=garaje event_id=1727457279.986025-tndzis label=person zones= 2024/09/27 19:14:40 +0200 INF Event dropped - No snapshot or clip available event_id=1727457279.986025-tndzis 2024/09/27 19:14:41 +0200 INF Event update received event_id=1727457279.986025-tndzis 2024/09/27 19:14:41 +0200 INF Event Detected camera=garaje event_id=1727457279.986025-tndzis label=person zones= 2024/09/27 19:14:41 +0200 INF Alert sent event_id=1727457279.986025-tndzis provider=Ntfy

[smartelnovo]

just to confirm, I had this bug too and the dev fixed it, good job!

[0x2142]

Thank you! I really appreciate the feedback 😊