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Meross device pairing error (com.meross.meross) #160557

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FauconSpartiate opened this issue Sep 1, 2023 · 12 comments
Closed
6 tasks done

Meross device pairing error (com.meross.meross) #160557

FauconSpartiate opened this issue Sep 1, 2023 · 12 comments
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A: In progress Work on the issue is in progress A: Waiting for data Waiting for more information from the user

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@FauconSpartiate
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FauconSpartiate commented Sep 1, 2023

Prerequisites

  • This site DOES NOT contain sexually explicit material, otherwise use NSFW-specific form;
  • Filters were updated before reproducing an issue;
  • AdGuard product version is up-to-date;
  • Browser version is up-to-date;
  • If the site or app is broken, disabling AdGuard protection resolves an issue.

What product do you use?

AdGuard for Android

AdGuard version

V4.1

What type of problem have you encountered?

Website or app doesn't work properly

Which browser(s) do you use?

the problem is with app, not a site

Which device do you use?

Mobile

Where is the problem encountered?

Meross (com.meross.meross)

What filters do you have enabled?

AdGuard Base filter, AdGuard Mobile Ads filter, AdGuard French filter, AdGuard German filter, AdGuard Tracking Protection filter, AdGuard URL Tracking filter, AdGuard Social Media filter, AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Widgets filter, AdGuard Other Annoyances filter, EasyList, Adblock Warning Removal List, NoCoin Filter List, Legitimate URL Shortener

What Stealth Mode options do you have enabled?

No response

Add your comment and screenshots

  1. Setting up a smart home device with the Meross app fails when Adguard is enabled. Tried with several Meross MSS310 smart plugs.

  2. Screenshots

Screenshot 1:

The setup process stays on this screen for a few minutes before failing.

Screenshot_2023-09-01-04-11-22-51_56b7547d8e4eb7c7b8ab580c8df8134f.jpg

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@FauconSpartiate
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I know it will be complicated to replicate, as a physical device is needed.
If you need any logs or filtering history, please tell me and also how to do it.

@zloyden zloyden added A: In progress Work on the issue is in progress and removed Unsorted labels Sep 1, 2023
@zloyden
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zloyden commented Sep 1, 2023

I don't have the device, so I need your help. Please do the following:

  1. Leave only AdGuard Base, AdGuard Tracking Protection filters
  2. Update them
  3. Clear and restart mentioned app
  4. Reproduce the issue
  5. See how it goes and tell me about it here

@zloyden zloyden added the A: Waiting for data Waiting for more information from the user label Sep 1, 2023
@zloyden zloyden assigned Alex-302 and zloyden and unassigned zloyden Sep 1, 2023
@FauconSpartiate
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@zloyden same behavior with only base filters.

@FauconSpartiate
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FauconSpartiate commented Sep 6, 2023

Can I just send the logs of the app here, or does it contain private data of my network traffic?

@Alex-302
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Alex-302 commented Sep 6, 2023

@FauconSpartiate Please check, what breaks the app

  • filters
  • DNS filtering
  • stealth mode
  • HTTPS filtering of this app, if enabled.

@FauconSpartiate
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I've just tried with all the features turned off in the Protection page, and it still doesn't work. The only thing that makes it working again is the main switch on the home page, or deactivate the switch to route the traffic through AdGuard for that app.

The app connects via WiFi to a network broadcasted by the smart device. Maybe there is an issue just by the fact that there is a middle-man in the network traffic?

@FauconSpartiate
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Logs from testing with only 2 filters like asked:
adguard_logs_4.1.101_0609_125946.zip

Logs from testing many different settings to find the issue
adguard_logs_4.1.101_0609_141854.zip

@Alex-302
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Alex-302 commented Sep 6, 2023

Is device rooted? Which status of HTTPS filtering of this app option?

@FauconSpartiate
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No root, no HTTPS filtering in any app

@Alex-302
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Alex-302 commented Sep 7, 2023

So if all filters and modules are disabled, but protection enabled, the issue still exists?

@FauconSpartiate
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Exactly

@Alex-302
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Ok, it seems this is a bug.
Please write here: https://github.com/AdguardTeam/AdguardForAndroid/issues/new?assignees=&labels=Bug&projects=&template=issue_template.yaml

also you can mention this issue (do the same with your second report).

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