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BA - App crashes after filling out forms offline and select 'Continue with setup' #28467

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lanitochka17 opened this issue Sep 29, 2023 · 6 comments
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Bug Something is broken. Auto assigns a BugZero manager. Engineering Hourly KSv2

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@lanitochka17
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lanitochka17 commented Sep 29, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Open iOS App or Android App
  2. Login with expensifail account
  3. Got to existing workspace or create new one
  4. Go to Workspace > Bank Account
  5. Select 'Connect online with Plaid'
  6. Follow the flow until 'Personal Information' page or 'Beneficial owner form'
  7. Go Offline
  8. Complete 'Personal Information' or 'Beneficial owner form'
  9. Reload App
  10. Go Online
  11. Go to Workspace > Bank Account > Continue with setup

Expected Result:

User successfully reaches 'Personal Information' page or 'Beneficial owner form'

Actual Result:

App crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.75-0

Reproducible in staging?: Yes

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6218737_1695974542087.Android-BA-Crash-Continue-with-setup.mp4
Bug6218737_1695974542090.iOS-BA-Crash-Beneficial-form-off-online.mp4
Bug6218737_1695974542076.iOS-BA-Crash-Continue-with-setup.mp4

logs.txt

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@lanitochka17 lanitochka17 added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Sep 29, 2023
@melvin-bot
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melvin-bot bot commented Sep 29, 2023

Triggered auto assignment to @sakluger (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Sep 29, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Sep 29, 2023

Triggered auto assignment to @johnmlee101 (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@kbecciv
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kbecciv commented Sep 29, 2023

@mountiny Unable to reproduce on 1.3.75-3 on iOS

28467.build.1-3-75-3.mp4

@mountiny mountiny removed the DeployBlockerCash This issue or pull request should block deployment label Oct 1, 2023
@mountiny
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mountiny commented Oct 1, 2023

Fixed with the onyx change

@mountiny mountiny closed this as completed Oct 1, 2023
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