Conversation - There is a delay between user's conversation

[lanitochka17]

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Version Number: 1.4.24-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Log into Expensify on the main testing device as account A - On Incognito tab log in to another account B
2. From Account B send several message to Account A

Expected Result:

The messages are received in real time

Actual Result:

There is a big delay between user's conversation, message are not received in real time

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6337932_1704905937121.Recording__1746.1.mp4

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[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @rlinoz (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[rlinoz]

Part of the issue seems to be that the chat is not scrolling on new messages, that is being handled in another issue, but the messages are slow, I am investigating.

[situchan]

I am not able to reproduce "delay". Is it constantly reproducible?

[rlinoz]

I think so, to the point where sometimes I don't get the message, although I don't think it is a frontend issue.

I will ask for a third person to reproduce to be sure.

[rlinoz]

It is not happening with new accounts though

[rlinoz]

Asked for some help here

[thienlnam]

Removing the blocker - seems like they may be faster in production and it's a BE fix

[rlinoz]

We already deployed App, Web-E and Auth since this issue was opened and prod is still working fast and reliably, so I am going to close this one.