[$500] Desktop - BA - An endless spinner appears when user connects BA with Plaid

[lanitochka17]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 1.4.40-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers): applausetester+021224dr03@applause.expensifail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Open Desktop App
2. Log in with expensifail account
3. Create workspace or go to existing one
4. Go to WS settings > Bank Account
5. Select "Connect online with Plaid"

Expected Result:

User can continue connecting BA with Plaid

Actual Result:

An endless spinner appears when user connects BA with Plaid

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6377167_1707768276545.Desktop-BA-Plaid-endless-spinner.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~013293255e0be91802
• Upwork Job ID: 1757134957890064384
• Last Price Increase: 2024-02-19

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~013293255e0be91802

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

[melvin-bot]

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[johncschuster]

Does the issue persist in 1.4.40-1?

[hoangzinh]

I couldn't reproduce in v1.4.42-1

[melvin-bot]

@johncschuster, @hoangzinh Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[johncschuster]

Thanks for giving that a try, @hoangzinh! In that case, let's go ahead and close this one.