[HOLD for payment 2024-05-03] [HOLD for payment 2024-05-02] [$250] Chat - Black Video Preview Issue in Concierge Welcome Message

[kbecciv]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: v1.4.65-2
Reproducible in staging?: y
Reproducible in production?: new feature
Issue found when executing PR: #39687
Issue reported by: Applause - Internal Team

Action Performed:

1. Sign in with a new account and complete the onboarding flow.
2. Navigate to the Expensify Concierge welcome message.
3. Move to another chat and then return to the Concierge message.

Expected Result:

The black preview of the Concierge video should not be displayed. Instead, a live preview should be shown.

Actual Result:

A black preview of the Concierge video is shown in the Expensify Concierge welcome message.

Workaround:

n/a

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6460317_1713966547065.Screen_Recording_2024-04-24_at_6.35.11_AM.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01f89966fcb2b8f2a8
• Upwork Job ID: 1783161751164862464
• Last Price Increase: 2024-04-24

[melvin-bot]

Triggered auto assignment to @tgolen (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[tgolen]

@filip-solecki Is this caused by the PR #39687?

[mountiny]

It seems like this is happening with any video preview, discussing in this thread

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01f89966fcb2b8f2a8

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

[NJ-2020]

I want to solve this issue, but after trying on the Expensify Staging website, your issue seems to be working properly.
I am using Windows operating system.
Can you please clarify?

2024-04-25.15-51-09.mp4

[melvin-bot]

📣 @NJ-2020! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

1. Make sure you've read and understood the contributing guidelines.
2. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
3. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
4. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
   
   Format:

Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

[NJ-2020]

Contributor details
Your Expensify account email: ntt.london@gmail.com
Upwork Profile Link: https://www.upwork.com/freelancers/~01ff73ff788ecf5f2e

[melvin-bot]

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

[tgolen]

@francoisl I think you were looking into this one, so I'm going to assign it to you.

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.65-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• [CP Staging] Don't include X-Chat-Attachment-Token header for static video thumbnails #40924

If no regressions arise, payment will be issued on 2024-05-02. 🎊

For reference, here are some details about the assignees on this issue:

• @hoangzinh requires payment (Needs manual offer from BZ)

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.66-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• [CP Staging] Don't include X-Chat-Attachment-Token header for static video thumbnails #40924

If no regressions arise, payment will be issued on 2024-05-03. 🎊

For reference, here are some details about the assignees on this issue:

• @hoangzinh requires payment (Needs manual offer from BZ)

[melvin-bot]

Issue is ready for payment but no BZ is assigned. @muttmuure you are the lucky winner! Please verify the payment summary looks correct and complete the checklist. Thanks!

[melvin-bot]

Payment Summary

Upwork Job

• ROLE: @hoangzinh paid $(AMOUNT) via Upwork (LINK)

BugZero Checklist (@muttmuure)

• I have verified the correct assignees and roles are listed above and updated the neccesary manual offers
• I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants/1783161751164862464/hired)
• I have paid out the Upwork contracts or cancelled the ones that are incorrect
• I have verified the payment summary above is correct

[francoisl]

This was handled and reviewed internally.