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Detection issues with T265 #3488

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orshefi opened this issue Mar 13, 2019 · 7 comments
Closed

Detection issues with T265 #3488

orshefi opened this issue Mar 13, 2019 · 7 comments
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T260 series Intel® T265 library

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@orshefi
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orshefi commented Mar 13, 2019


Required Info
Camera Model T265 & D415
Firmware Version 0.0.18.5129
Operating System & Version Linux Ubuntu 16
Kernel Version (Linux Only) 4.18.0-16-generic
Platform PC
SDK Version 2.19.1 (apt-get)
Language C++
Segment Drone

Issue Description

We have tried to work with the t265 camera and encountered some issues:

  • Realsense viewer can't open T265 and D415/D435 together (when both connected D415/D435 is only visable)

  • rs-enumerate-devices cant enumorate t265 device, with other Realsense cameras it works fine

  • ctx.query_devices() cannot find t265, with D415/D435 it works fine

@dorodnic dorodnic added the T260 series Intel® T265 library label Mar 13, 2019
@dorodnic
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We are working on a solution.
For now, something like:

ctx.query_devices();
sleep(1000);
ctx.query_devices();

Should work

@orshefi
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orshefi commented Mar 14, 2019

What about 'what(): No device connected' error? when trying to initialize the camera using serial number.

Can't initialize t265 camera using serial number approach

@macmason
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I believe this is the same issue as #3434, and (at least for me) #3515 doesn't fix it.

@RealSenseCustomerSupport
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We've just released the latest version of librealsense version 2.19.2, please give this new version a try.

@macmason
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Will do. How long until the .deb packages land?

@jamalaberque
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jamalaberque commented Apr 1, 2019

With #3515, rs-enumerate-devices only work the second time with a T265 (but it works). The first time, it will fail to detect it. (Ubuntu 18.04)
ctx.query_devices never work, including with a sleep between two calls.

@RealSenseCustomerSupport
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@jamalaberque - I've tested with the latest SDK version 2.20.0 using the rs-enumerate-devices and able to see the T265 on the first time run. I had a D435 also connected to the system upon running the sample.

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5 participants