| altLangPage | date | dateModified | description | title |
|---|---|---|---|---|
2021-07-25 |
Continuous improvement of web content |
Continuously improving web content is essential to ensure people get what they need from their government.
Use a task-based approach, top tasks, improving the right thing
Establish your team, set up your governance structure, plan for efficient approvals
Process, initiation, discovery, baseline testing, prototyping, comparison testing
Focus on task success, foster trust, build in accessibility and inclusivity, help people find, understand and use the content
Establish performance indicators, GC Task success survey, continuous improvement