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Element client shows "Unable to decrypt: The sender's device has not sent us the keys for this message." #101

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amandahla opened this issue Nov 8, 2023 · 2 comments
Open

Element client shows "Unable to decrypt: The sender's device has not sent us the keys for this message." #101

amandahla opened this issue Nov 8, 2023 · 2 comments
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Context: Deployment Status: Triage Type: Bug

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@amandahla
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Steps to reproduce

  1. Where are you starting? What can you see?
    While you join an encrypted room and try to read messages, this warning appears.

  2. What do you click?
    Read encrypted message.

  3. More steps…

Outcome

What did you expect?

Read encrypted messages.

What happened instead?

A warning is shown.

image

Client information

Name: Mobile client
Version:
OS and install type: Iphone
@amandahla
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Related:
element-hq/element-web#19748

@ripper81
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Hi, i am also affected by this. In my case the problem occurs on Android. The desktop APP is working flawless.

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Context: Deployment Status: Triage Type: Bug
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@amandahla @ripper81