diff --git a/x-pack/plugins/apm/server/lib/services/get_service_dependencies/index.ts b/x-pack/plugins/apm/server/lib/services/get_service_dependencies/index.ts
index 0ac881aeac00e8..824955d502f0af 100644
--- a/x-pack/plugins/apm/server/lib/services/get_service_dependencies/index.ts
+++ b/x-pack/plugins/apm/server/lib/services/get_service_dependencies/index.ts
@@ -191,19 +191,26 @@ export async function getServiceDependencies({
   });
 
   const latencySums = metricsByResolvedAddress
-    .map((metrics) => metrics.latency.value)
+    .map(
+      (metric) => (metric.latency.value ?? 0) * (metric.throughput.value ?? 0)
+    )
     .filter(isFiniteNumber);
 
   const minLatencySum = Math.min(...latencySums);
   const maxLatencySum = Math.max(...latencySums);
 
-  return metricsByResolvedAddress.map((metric) => ({
-    ...metric,
-    impact:
-      metric.latency.value === null
-        ? 0
-        : ((metric.latency.value - minLatencySum) /
+  return metricsByResolvedAddress.map((metric) => {
+    const impact =
+      isFiniteNumber(metric.latency.value) &&
+      isFiniteNumber(metric.throughput.value)
+        ? ((metric.latency.value * metric.throughput.value - minLatencySum) /
             (maxLatencySum - minLatencySum)) *
-          100,
-  }));
+          100
+        : 0;
+
+    return {
+      ...metric,
+      impact,
+    };
+  });
 }
diff --git a/x-pack/test/apm_api_integration/tests/service_overview/dependencies/index.ts b/x-pack/test/apm_api_integration/tests/service_overview/dependencies/index.ts
index bef483d5d13964..fe32e4493b6e4c 100644
--- a/x-pack/test/apm_api_integration/tests/service_overview/dependencies/index.ts
+++ b/x-pack/test/apm_api_integration/tests/service_overview/dependencies/index.ts
@@ -335,7 +335,7 @@ export default function ApiTest({ getService }: FtrProviderContext) {
             "errorRate": Object {
               "value": 0,
             },
-            "impact": 0,
+            "impact": 1.97910470896139,
             "latency": Object {
               "value": 1043.99015586546,
             },
@@ -444,13 +444,13 @@ export default function ApiTest({ getService }: FtrProviderContext) {
         expectSnapshot(impactValues).toMatchInline(`
           Array [
             Object {
-              "impact": 5.4753760019723,
+              "impact": 1.36961744704522,
               "latency": 2568.40816326531,
               "name": "elasticsearch",
               "throughput": 13.0666666666667,
             },
             Object {
-              "impact": 88.1778158446408,
+              "impact": 0,
               "latency": 25593.875,
               "name": "opbeans-java",
               "throughput": 0.533333333333333,
@@ -462,7 +462,7 @@ export default function ApiTest({ getService }: FtrProviderContext) {
               "throughput": 50.8,
             },
             Object {
-              "impact": 0,
+              "impact": 1.97910470896139,
               "latency": 1043.99015586546,
               "name": "redis",
               "throughput": 40.6333333333333,