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[Dashboard] Clicking the print dialog crashes the tab #133451

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tsullivan opened this issue Jun 2, 2022 · 6 comments
Closed

[Dashboard] Clicking the print dialog crashes the tab #133451

tsullivan opened this issue Jun 2, 2022 · 6 comments
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bug Fixes for quality problems that affect the customer experience (Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead Feature:Dashboard Dashboard related features impact:low Addressing this issue will have a low level of impact on the quality/strength of our product. loe:small Small Level of Effort Team:Presentation Presentation Team for Dashboard, Input Controls, and Canvas Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience)

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@tsullivan
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tsullivan commented Jun 2, 2022

Kibana version:
8.4.0/main
Elasticsearch version:

Server OS version:

Browser version:
Chrome
Browser OS version:

Original install method (e.g. download page, yum, from source, etc.):
source
Describe the bug:
Using the browser print dialog in Chrome should load a preview of the pages alongside controls and info about the print job. In this issue, the print dialog shows a never-ending loading icon, and shows a number of pages in the 22,000's.

Steps to reproduce:

  1. Load a saved dashboard with a few panels
  2. Click File > Print in the browser, or use ctrl+p or cmd+p
  3. Dialog is messed up

Expected behavior:
It should show a "print optimized" view of the dashboard, same as the Reporting plugin renders for print-optimized PDF reports.

Screenshots (if relevant):
image

Errors in browser console (if relevant):

Provide logs and/or server output (if relevant):

Any additional context:
Caused by #130546

@tsullivan tsullivan added the bug Fixes for quality problems that affect the customer experience label Jun 2, 2022
@botelastic botelastic bot added the needs-team Issues missing a team label label Jun 2, 2022
@tsullivan tsullivan added Feature:Dashboard Dashboard related features and removed needs-team Issues missing a team label labels Jun 2, 2022
@botelastic botelastic bot added the needs-team Issues missing a team label label Jun 2, 2022
@kibanamachine kibanamachine added impact:needs-assessment Product and/or Engineering needs to evaluate the impact of the change. loe:needs-research This issue requires some research before it can be worked on or estimated Team:Presentation Presentation Team for Dashboard, Input Controls, and Canvas labels Jun 2, 2022
@botelastic botelastic bot removed the needs-team Issues missing a team label label Jun 2, 2022
@elasticmachine
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Pinging @elastic/kibana-presentation (Team:Presentation)

@tsullivan
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cc @jloleysens

@elasticmachine
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Pinging @elastic/kibana-app-services (Team:AppServicesUx)

@exalate-issue-sync exalate-issue-sync bot removed the loe:needs-research This issue requires some research before it can be worked on or estimated label Jul 21, 2022
@exalate-issue-sync exalate-issue-sync bot added loe:small Small Level of Effort impact:low Addressing this issue will have a low level of impact on the quality/strength of our product. and removed impact:needs-assessment Product and/or Engineering needs to evaluate the impact of the change. labels Sep 23, 2022
@petrklapka petrklapka added (Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience) and removed Team:AppServicesUx labels Oct 24, 2022
@ThomThomson
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Adding this to our backlog. This is something we should definitely address sooner rather than later.

@tsullivan
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Could not reproduce the issue in 8.10-SNAPSHOT. AFAIK, we have not heard any issues about this from the field.

@ThomThomson what do you think? Is this good to close?

@ThomThomson
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This seems to work in 8.9 as well! I'd say we're good to close this.

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Labels
bug Fixes for quality problems that affect the customer experience (Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead Feature:Dashboard Dashboard related features impact:low Addressing this issue will have a low level of impact on the quality/strength of our product. loe:small Small Level of Effort Team:Presentation Presentation Team for Dashboard, Input Controls, and Canvas Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience)
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