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Unable to search for messages on encrypted channels - Linux app #1663

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ghzero opened this issue May 10, 2024 · 7 comments · Fixed by #1001
Closed

Unable to search for messages on encrypted channels - Linux app #1663

ghzero opened this issue May 10, 2024 · 7 comments · Fixed by #1001
Labels
A-E2EE A-Seshat O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter Z-Linux

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@ghzero
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ghzero commented May 10, 2024

Steps to reproduce

Try to search on encrypted channel using the search feature.

Outcome

When try to search on encrypted channels the message below appear

Use the Desktop app to search for encrypted messages

This don't happen on Windows version.

Operating system

Kubuntu 24.04 LTS

Application version

1.11.65

How did you install the app?

Installed using https://element.io/download#linux

Homeserver

Homeserver

Will you send logs?

No

@dosubot dosubot bot added A-E2EE A-New-Search-Experience The new search dialog available in Labs O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels May 10, 2024
@t3chguy
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t3chguy commented May 10, 2024

Will you send logs?
No

Without logs there's nothing to do here

@t3chguy t3chguy added Z-Linux A-Seshat X-Needs-Info This issue is blocked awaiting information from the reporter and removed A-New-Search-Experience The new search dialog available in Labs labels May 10, 2024
@ghzero
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ghzero commented May 10, 2024

Hi thanks for the answer, but what kind a log i supposed to send to this behavior?

@t3chguy
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t3chguy commented May 10, 2024

The template tells you.

image

@ghzero
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ghzero commented May 10, 2024

Thank you, i send the log.

@t3chguy
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t3chguy commented May 10, 2024

2024-05-10T13:07:50.021Z D EventIndex: Event indexing isn't installed for the platform, not initializing.

Sounds like you are missing the prerequisite package sqlcipher, libsqlcipher0 on Debian/Ubuntu. It is marked as recommended in the deb package, but your system chose not to install it.

@ghzero
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ghzero commented May 10, 2024

I had no success installing this lib on kubuntu 24.04 lts, i think sqlcipher package have updated to another lib named libsqlcipher1 in the most recent version.

If this is the case maybe the element will need to support this new lib? Anyway like this is not a bug you can close this, i will return to 22.04 for now.

Thanks for your time, i really appreciate.

@t3chguy
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t3chguy commented May 10, 2024

I had no success installing this lib on kubuntu 24.04 lts, i think sqlcipher package have updated to another lib named libsqlcipher1 in the most recent version.

And you tried installing this? If that doesn't work then I suggest opening an issue with https://github.com/matrix-org/seshat regarding lack of libsqlcipher1 compatibility

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Labels
A-E2EE A-Seshat O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter Z-Linux
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