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Unable to change password for encrypted account #1

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elementaryBot opened this issue Apr 20, 2017 · 5 comments
Open

Unable to change password for encrypted account #1

elementaryBot opened this issue Apr 20, 2017 · 5 comments

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@elementaryBot
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elementaryBot commented Apr 20, 2017

My user account was set to be encrypted using the installer and I tried to change the password using the user accounts plug.

This appeared to work until I restarted when logging in with the new password caused Greeter to fade out and back in again and the password entry field shook when I entered my old password.

I've now used the rescue shell to reset my password to the old one so I need no advice in how to get out of this situation.

It would be nice if this was fixed so I can change my password on an encrypted account, but please at least refuse to change passwords for encrypted accounts.

Launchpad Details: #LP1495348 Adrian Cochrane - 2015-09-14 02:38:43 +0000

@elementaryBot
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I have seen this bug also. I'm running a dual-boot system (elementary on one drive, Windows 7 on a second drive), with a single root partition and swap partition.

The workaround I found was to run the ecryptfs-rewrap-passphrase command after mounting my encrypted home directory. I wrote a more in-depth report + answer here: https://elementaryos.stackexchange.com/questions/7947/login-redirects-back-to-login-screen.

Launchpad Details: #LPC Mike Wild - 2016-09-19 14:28:54 +0000

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Has this been de-escalated because of the small number of affected users? IMO this is a pretty major bug as users without the correct technical know-how will be completely locked out of their systems without being able to recover their files.

Launchpad Details: #LPC Mike Wild - 2016-09-27 14:44:13 +0000

@elementaryBot
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No, this has not been de-escalated.

Launchpad Details: #LPC Zisu Andrei - 2016-09-28 18:28:36 +0000

@elementaryBot
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The passphrase-rewrap fix failed with the following error:
"ERROR: Encrypted private directory is not setup properly"

Had to rm -fR /home and then recreate it with "adduser --encrypt-home" and then restore. This is a SYSTEM KILLER, if one doesn't know what to do.

Launchpad Details: #LPC A.V. Albrec - 2017-01-21 06:13:46 +0000

@armaccloud
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It puzzles me why this is not a high prio issue. Changing the password (a normal, GUI action) causes people to be completely locked outside of their operating system. An average non-technical user is completely lost.

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