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Video freezes (but audio continue playing) #5195

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tipoc123 opened this issue Dec 4, 2018 · 7 comments
Closed

Video freezes (but audio continue playing) #5195

tipoc123 opened this issue Dec 4, 2018 · 7 comments
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@tipoc123
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tipoc123 commented Dec 4, 2018

Issue description

Video freezes at 00:24. I've recorded this moment - https://yadi.sk/i/0dl088vxwNxD5w. Audio plays successfully all the time (before and after freeze's moment).

Logcat shows the next messages during freezing:
12-04 18:29:27.133 W/SoftAAC2(15602): aacDecoder_DecodeFrame decoderErr = 0x4004
12-04 18:29:27.133 W/SoftAAC2(15602): AAC decoder returned error 0x4004, substituting silence

Link to test content

http://stand.netup.tv/downloads/T2965/manifest.m3u8

Version of ExoPlayer being used

2.9.1

Device(s) and version(s) of Android being used

STB GIEC MP1113 (chip Amlogic s905x)
STB Geniatech 495X (chip Amlogic s905x)
Android 6.0.1 (on both devices)

A full bug report captured from the device

bugreport.txt (from GIEC device)

@erdemguven erdemguven self-assigned this Dec 5, 2018
@erdemguven
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I tried the media on exoplayer demo app on Android 7 and VLC.
On both the video doesn't freeze but gets corrupted.
Also on android I saw decoderErr line.
I'll try on a Android 6.0.1 device.

@tipoc123
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tipoc123 commented Dec 6, 2018

Have you tried our media on Android 6.0.1 device?

@tipoc123
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tipoc123 commented Dec 7, 2018

?

Currently, it's the last problem with our streams and we are all in great expectation.

@tipoc123
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Any news about this issue? It's very important for us.

@tipoc123
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Up!

@erdemguven
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Sorry for late return, I finally tried on a Nexus 6 6.0.1 and couldn't reproduce the problem. It looks like a device specific issue.

@ojw28
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ojw28 commented Mar 6, 2019

You really need to be serving correctly formed media. Closing as bad media. What happens when malformed media is encountered may vary from device to device based on the underlying platform decoder implementations, however ultimately you shouldn't be serving malformed content in the first place.

@ojw28 ojw28 closed this as completed Mar 6, 2019
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