502 Server Error: Bad Gateway

[epenet]

Originally opened by @WinkelB on hassRenaultZE

Logger: custom_components.renault.pyzevehicleproxy
Source: helpers/update_coordinator.py:152
Integration: Renault (documentation)
First occurred: 21:55:16 (1 occurrences)
Last logged: 21:55:16

Error requesting VINXXXXXXXXXXXX hvac_status data: 502 Server Error: Bad Gateway for url: https://api-wired-prod-1-euw1.wrd-aws.com/commerce/v1/accounts/ACCOUNTXXXXXXXXXXXXXXX/kamereon/kca/car-adapter/v1/cars/VINXXXXXXXXXXXX/hvac-status?country=DE

[epenet]

I have the same issue here with charge-mode:

Received Kamereon response 500 on https://api-wired-prod-1-euw1.wrd-aws.com/commerce/v1/accounts/ACCOUNTXXXXXXXXXXXXXXX/kamereon/kca/car-adapter/v1/cars/VINXXXXXXXXXXXX/charge-mode?country=FR:
{"type":"TECHNICAL","messages":[{"code":"err.tech.500","message":"{\"errors\":[{\"status\":\"Internal Server Error\",\"code\":\"500\",\"title\":\"Invalid response from the upstream server (The request sent to the GDC is erroneous) ; 502 Bad Gateway\"}]}"}],"errors":[{"errorCode":"err.tech.500","errorMessage":"{\"errors\":[{\"status\":\"Internal Server Error\",\"code\":\"500\",\"title\":\"Invalid response from the upstream server (The request sent to the GDC is erroneous) ; 502 Bad Gateway\"}]}"}],"error_reference":"TECHNICAL"}

I have contacted Renault about it, as it prevent me from planning the charges inside MyRenault application.

[epenet]

@WinkelB: I have contacted Renault and they solved something at their end.
Now my charge management works fine.

Did you manage to get it working on your end?

[WinkelB]

I'm not getting these error message anymore. But now there is an operation not supported error message Error fetching VF1XXX hvac_status data: This endpoint has been disabled: ('err.func.403', 'Operation not supported Operation not supported for this can (C1A)') epenet <notifications@github.com> schrieb am Do., 17. Dez. 2020, 08:09:

…

@WinkelB <https://github.com/WinkelB>: I have contacted Renault and they solved something at their end. Now my charge management works fine. Did you manage to get it working on your end? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#72 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AI4656KATD5KX6WXJIGFTATSVGVEHANCNFSM4UIZXT6A> .

[epenet]

Do you have air conditioning in your vehicle?
Are you able to control it via the MyRenault application?

[WinkelB]

Yeah I'm also able to start the heating for example via the services from homeassistant epenet <notifications@github.com> schrieb am Do., 17. Dez. 2020, 09:05:

…

Do you have air conditioning in your vehicle? Are you able to control it via the MyRenault application? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#72 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AI4656LN65BPDNSKOBP6K4LSVG3V7ANCNFSM4UIZXT6A> .

[epenet]

The joys of Renault AIP...
On ZE40, it always returns "off" even when it's on. Maybe on ZE50 they simply disabled the endpoint.
On Home-Assistant, it will just display the error once at startup, and then disable the endpoint.

Are you happy to close this?

[PysX]

I can confirm for my ZE50: the hvac-status endpoint is not supported.
However I am able to start AC from MyRenault App and from API.
In Renault App, it is like it starts a timer for 5min, can not stop it.
Not tested “stop” from API.

[epenet]

Documentation added to wiki: https://github.com/hacf-fr/renault-api/wiki/Data-endpoint:-hvac-status

I will close it, and we can discuss on hassRenaultZE what is the best way to handle it there.