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[BUG]: 3.9.0 does not find 3.9.2 update (Error: 'Unknown error'.) - due to missing VC redist 2010 for openssl #400

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ghost opened this issue Apr 17, 2021 · 12 comments
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Status-Fixed Ticket is resolved. Type-Defect This is BUG!!!
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@ghost
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ghost commented Apr 17, 2021

Brief description of the issue.

Updater can not find updates due to an unknown error.

How to reproduce the bug?

  1. Try to update via Help -> Check for updates

What was the expected result?

For me to be able to update to 3.9.2 from 3.9.0 via the software.

What actually happened?

Updater reports:
Error: 'Unknown error'

Other information

  • OS: Windows Pro 20H2 64-bit
  • Desktop Environment: Yes
  • RSS Guard version: 3.9.0

rss-guard-updater-unknown-error

@ghost ghost added the Type-Defect This is BUG!!! label Apr 17, 2021
@ghost ghost assigned martinrotter Apr 17, 2021
@martinrotter
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@fredddd1 Just checked with clean Windows 10 install and 3.9.0.

image

Everything works. It seems that there is some other issue with OpenSSL since you report "unknown error" also in the other ticket.

@martinrotter martinrotter added the Status-Invalid Reported bug is not a bug or is not reproducible. label Apr 17, 2021
@ghost
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ghost commented Apr 17, 2021

@martinrotter

Just setup a clean Windows Pro 20H2 64-bit environment and it outputs the same result.

Which Windows file did you use? I used Win10_20H2_v2_EnglishInternational_x64.iso.

This is what I did:

  • Setup virtual machine with bridged connection (so it connects to my router the same way every other device does in the network).
  • Install Windows.
  • Install all available updates from Windows Update and Microsoft Store until none are left.
  • Install VirtualBox Guest Additions.
  • Install RSS Guard (rssguard-3.9.1-265f10e4-win64.exe).

Untitled

@martinrotter
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Will do exactly this on Monday and test myself, thanks. Perhaps it is in 20H2, we will see. Thanks.

@martinrotter martinrotter reopened this Apr 17, 2021
@martinrotter martinrotter removed the Status-Invalid Reported bug is not a bug or is not reproducible. label Apr 17, 2021
@martinrotter
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I managed to reproduce the problem. VC redist 2010 libraries are now needed by openssl libraries and they are missing. Let me fix.

@martinrotter
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@fredddd1 OK, it is fixed and I tested it and now it works. Can you please download development build (it contains latest fixes)

https://github.com/martinrotter/rssguard/releases/tag/devbuild

and test all you issues you are having? Report back with your conclusions, please.

@ghost
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ghost commented Apr 19, 2021

Seems all good now. Thanks for the effort!

image

@martinrotter martinrotter added the Status-Fixed Ticket is resolved. label Apr 19, 2021
@martinrotter
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@fredddd1 Can you also comment on your other issues if those are too fixed?

@martinrotter martinrotter added this to the 4.0.0 milestone Apr 19, 2021
@martinrotter martinrotter changed the title [BUG]: 3.9.0 does not find 3.9.2 update (Error: 'Unknown error'.) [BUG]: 3.9.0 does not find 3.9.2 update (Error: 'Unknown error'.) - due to missing VC redist 2010 for openssl Apr 19, 2021
@ghost
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ghost commented Apr 20, 2021

@martinrotter

Account works fine now. But there still is no visual indication of anything happening when you do Synchronise folders & other items.

No progress bar, no success, no failure indication.

@martinrotter martinrotter reopened this Apr 20, 2021
@martinrotter
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Provide full debug log, otherwise I cannot do anything.

@ghost
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ghost commented Apr 20, 2021

Provide full debug log, otherwise I cannot do anything.

Everything works and messages are pulled in.

But this issue still exists:
#402

When you click on this, visually, nothing shows you that something is happening.

If I pull in new messages, a progress bar will appear at the bottom right showing the message progress. This does not occur for "Synchronise folders & other items".

@ghost
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ghost commented Jun 12, 2021

@martinrotter When will this be pushed to a stable release? The software is not really useable on Windows at this point.

@martinrotter
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@martinrotter When will this be pushed to a stable release? The software is not really useable on Windows at this point.

@fredddd1 No ETA at this point. I don't know, in a few weeks maybe.

You can use development build which contains latest code in the meantime.

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