"RuntimeError: email.enable_notifs is True but required keys are missing: email.notif_temp"

[r4dh4l]

Hi,

since I couldn't find the error message in an existing issue and didn't get any help in #synapse:matrix.org yet let me ask here:

I've installed Synapse under Debian9 via PIP following https://github.com/matrix-org/synapse#installing-from-source months ago. Recently I wanted to enable mail notification support for password requests.

1. https://github.com/matrix-org/synapse says:

If a user has registered an email address to their account using an identity server, they can request a password-reset token via clients such as Vector.

So if I don't want to use Identity servers (deleting the address logging in to Riot desktop/mobile client) I can not set a mail address?

2. Beside this systemd reports the following error starting Synapse with mail support enabled:

"/home/synapse/.synapse/local/lib/python2.7/site-packages/synapse/config/emailconf
Nov 16 14:50:45 vm-synapse python2.7[14914]:     (", ".join(["email." + k for k in missing]),)
Nov 16 14:50:45 vm-synapse python2.7[14914]: RuntimeError: email.enable_notifs is True but required keys are missing: email.notif_temp
Nov 16 14:50:46 vm-synapse systemd[1]: matrix-synapse-pip.service: Main process exited, code=exited, status=1/FAILURE

My current configuration under Synapse v0.33.8 is:

email:
   enable_notifs: true
   smtp_host: "mail.riseup.net"
   smtp_port: 587
   smtp_user: "MyRiseupUserName"
   smtp_pass: "MyRiseupUserNamePassword"
   require_transport_security: true
   notif_from: "%(app)s Home Server on my.ddns.net <my-ddns-net-matrix@riseup.net>"
   app_name: Matrix
#   template_dir: res/templates
#   notif_template_html: notif_mail.html
#   notif_template_text: notif_mail.txt
   notif_for_new_users: true
   riot_base_url: "https://riot.im/app/"

If I understood https://github.com/matrix-org/synapse/blob/master/synapse/config/emailconfig.py right (if template_dir is unset, uses the example templates that are part of the Synapse distribution.) my setup should find the templates running the current Matrix version, shouldn't it?

[richvdh]

which version of synapse?

[richvdh]

oh, you said 0.33.8.

[richvdh]

if you want to use the default templates, you should set notif_template_html and notif_template_text, but not template_dir.

[r4dh4l]

Thank you @richvdh - synapse starts fine now!