Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Windows Terminal is unable to start in windows 11 #14110

Closed
MahmoudKanbar opened this issue Sep 30, 2022 · 11 comments
Closed

Windows Terminal is unable to start in windows 11 #14110

MahmoudKanbar opened this issue Sep 30, 2022 · 11 comments
Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.

Comments

@MahmoudKanbar
Copy link

MahmoudKanbar commented Sep 30, 2022

Windows Terminal version

No response

Windows build number

22621.525

Other Software

No response

Steps to reproduce

It's just the terminal won't load at all, I tried everything form resetting to reinstalling the application throw the store but nothing works at all.
I tried to see the terminal version in the cmd but nothing happens.
Note my OS is Windows 11 Pro N

Expected Behavior

No response

Actual Behavior

It's just the terminal won't load at all, I tried everything form resetting to reinstalling the application throw the store but nothing works at all.
I tried to see the terminal version in the cmd but nothing happens.
Note my OS is Windows 11 Pro N

@MahmoudKanbar MahmoudKanbar added Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting labels Sep 30, 2022
@DarrenClevenger
Copy link

I have the same issue on Windows 11. Terminal will not start. I have repaired, reset, uninstalled, reinstalled and even did a Windows repair. I get this for both the stable version and the preview version.

I find this in the Event Viewer after each attempt to start it:

Faulting application name: WindowsTerminal.exe, version: 1.16.2209.21002, time stamp: 0x632b96b9
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22000.978, time stamp: 0x82655b66
Exception code: 0xc000027b
Fault offset: 0x00000000004a3e02
Faulting process id: 0x46e8
Faulting application start time: 0x01d8d5967861fefb
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsTerminalPreview_1.16.2642.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 04b9d3d7-3fcb-47c6-98da-2b88b39f89b3
Faulting package full name: Microsoft.WindowsTerminalPreview_1.16.2642.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

@developeer
Copy link

developeer commented Oct 2, 2022

I have experienced the same issues as DarrenClevenger with the same results. Difference is I am running in a VM in hyperv. This occurred after the 22H2 update on Windows 11.

@felipec84
Copy link

I have the same problems since 1.15, I need to downgrade to 1.14 in order to keep using WindowsTerminal, but since windows 11 always update the program when I reboot I need to downgrade very often.

The logged event is (in Spanish since that is my Windows language, somebody knows if I can get the log event in English, from another windows version):

Nombre de la aplicación con errores: WindowsTerminal.exe, versión: 1.15.2209.28003, marca de tiempo: 0x6334cd9b
Nombre del módulo con errores: Windows.UI.Xaml.dll, versión: 10.0.22000.978, marca de tiempo: 0x82655b66
Código de excepción: 0xc000027b
Desplazamiento de errores: 0x00000000004a3e02
Identificador del proceso con errores: 0x3294
Hora de inicio de la aplicación con errores: 0x01d8d71c66870e91
Ruta de acceso de la aplicación con errores: C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.15.2713.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe
Ruta de acceso del módulo con errores: C:\Windows\System32\Windows.UI.Xaml.dll
Identificador del informe: 12e9ba8b-e598-4ab6-987d-82fb8f83004b
Nombre completo del paquete con errores: Microsoft.WindowsTerminal_1.15.2713.0_x64__8wekyb3d8bbwe
Identificador de aplicación relativa del paquete con errores: App

PD: To downgrade WindowsTerminal I donwloaded it from github releases https://github.com/microsoft/terminal/releases, donwload the version 1.14. Then I uninstall WindowsTerminal (using winget) and install it with Add-AppxPackage from PowerShell

winget uninstall Microsoft.WindowsTerminal
Add-AppxPackage .\Microsoft.WindowsTerminal_Win11_1.14.2282.0_8wekyb3d8bbwe.msixbundle

@zadjii-msft
Copy link
Member

Can you submit feedback via the feedback hub? Make sure to start a recording then try to launch the Terminal. That should get us a stack trace for whatever the root cause is here.

As an aside, are you running the N SKU of Windows by any chance?

Thanks!

/feedback

@ghost
Copy link

ghost commented Oct 3, 2022

Hi there!

Can you please send us feedback with the Feedback Hub with this issue? Make sure to click the "Start recording" button, then reproduce the issue before submitting the feedback. Once it's submitted, paste the link here so we can more easily find your crash information on the back end?

Thanks!

image

image

image

@ghost ghost added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Oct 3, 2022
@relcodedev
Copy link

relcodedev commented Oct 3, 2022

I am using Windows Pro N edition. I summitted a feedback through eventhub.
Edition Windows 11 Pro N
Version 22H2
Installed on ‎9/‎22/‎2022
OS build 22621.521
Experience Windows Feature Experience Pack 1000.22634.1000.0

@relcodedev
Copy link

relcodedev commented Oct 3, 2022

from #14104 - Install the Media feature Pack could fix but it fails to install on Windows Pro N for me.
I uninstalled Windows Terminal first and then Reinstalled completed after reboot. I then installed Windows Terminal and it starts up. Thank you!!

@felipec84
Copy link

Thanks, installing Media feature Pack fixed it for me:

https://support.microsoft.com/en-us/topic/media-feature-pack-list-for-windows-n-editions-c1c6fffa-d052-8338-7a79-a4bb980a700a

Thanks @relcodedev

@DarrenClevenger
Copy link

Installing the media feature pack fixed the issue for me. Thanks.

@DHowett
Copy link
Member

DHowett commented Oct 4, 2022

Thanks for all the reports. I'm going to publish a hotfix for this!
We're going to track this issue in /dup #14104.

@ghost
Copy link

ghost commented Oct 4, 2022

Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@ghost ghost closed this as completed Oct 4, 2022
@ghost ghost added Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing. and removed Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Oct 4, 2022
This issue was closed.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Resolution-Duplicate There's another issue on the tracker that's pretty much the same thing.
Projects
None yet
Development

No branches or pull requests

7 participants