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No PostNL locations are shown if the first location is for DHL and DHL-shipping options are disabled #796

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gerben86 opened this issue Nov 27, 2023 · 2 comments
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@gerben86
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Plugin version

4.11.0

Magento version

2.4.5p1

PHP version

8.1

What went wrong?

If a customer places an order and wants to pick it up from a PostNL location he expects that PostNL locations are shown in the 'pick a pickup location' screen.

The nearest location for this customer is a DHL-pickup location.
I disabled all DHL-options.

At that moment I expect that only the PostNL-locations are shown at the checkout.
But no locations at all are shown!

Please contact me directly for the postalcode/housenumber for which this issue occurs. I don't want to give customer information overhere :)

Reproduction steps

  1. Disable all DHL options in the admin-panel
  2. Enter an adress where the nearest pickup location is a DHL-location
  3. Select 'Pickup-locations' in the checkout
  4. Expectation: only PostNL-pickup-locations are shown
  5. Actual behaviour: No pickup-locations are shown

Relevant log output

No response

Additional context

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@gerben86 gerben86 added the bug Something isn't working label Nov 27, 2023
@gerben86
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Update: I shared the postalcode and housenumber with @RichardPerdaan

@gerben86
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gerben86 commented Feb 3, 2024

Solved in v4.12.0 by the configuration to disable DHL Pickup location.

@gerben86 gerben86 closed this as completed Feb 3, 2024
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