diff --git a/src/hooks/useGatewayEvents.ts b/src/hooks/useGatewayEvents.ts
index 270949256..88d5f130a 100644
--- a/src/hooks/useGatewayEvents.ts
+++ b/src/hooks/useGatewayEvents.ts
@@ -1,16 +1,22 @@
+import Gleap from 'gleap';
 import { useCallback } from 'react';
 
 import { useSidebarLayoutEnabled } from '@/components/sidebar-navigation/hooks';
 import { useNavigationStore } from '@/components/sidebar-navigation/store';
 import type { PinnedApp } from '@/components/sidebar-navigation/utils';
 
+type GleapGatewayEvent = {
+  type: 'GLEAP';
+  action: 'CLOSE' | 'OPEN';
+};
+
 type PinnedAppsGatewayEvent = {
   type: 'PINNED_APPS';
   app?: PinnedApp;
   action: 'FEATURE_ENABLED' | 'PINNED' | 'UNPINNED';
 };
 
-type GatewayEvent = PinnedAppsGatewayEvent;
+type GatewayEvent = GleapGatewayEvent | PinnedAppsGatewayEvent;
 
 const COMPONENT_AUTHOR_ID_WHITELIST = ['near', 'discom.testnet', 'discom-dev.testnet'];
 
@@ -18,6 +24,16 @@ export function useGatewayEvents() {
   const { sidebarLayoutEnabled } = useSidebarLayoutEnabled();
   const modifyPinnedApps = useNavigationStore((store) => store.modifyPinnedApps);
 
+  const handleGleapEvent = useCallback((event: GleapGatewayEvent) => {
+    if (event.action === 'CLOSE') {
+      Gleap.close();
+    } else if (event.action === 'OPEN') {
+      Gleap.open();
+    } else {
+      console.error('Unimplemented gleap gateway event recorded:', event);
+    }
+  }, []);
+
   const handlePinnedAppsEvent = useCallback(
     (event: PinnedAppsGatewayEvent) => {
       if (event.action === 'FEATURE_ENABLED') {
@@ -34,13 +50,15 @@ export function useGatewayEvents() {
   const emitGatewayEvent = useCallback(
     (event: GatewayEvent) => {
       switch (event.type) {
+        case 'GLEAP':
+          return handleGleapEvent(event);
         case 'PINNED_APPS':
           return handlePinnedAppsEvent(event);
         default:
           console.error('Unimplemented gateway event recorded:', event);
       }
     },
-    [handlePinnedAppsEvent],
+    [handleGleapEvent, handlePinnedAppsEvent],
   );
 
   const shouldPassGatewayEventProps = useCallback((componentAuthorId: string) => {
diff --git a/src/pages/_app.tsx b/src/pages/_app.tsx
index 028479d58..f03899aa2 100644
--- a/src/pages/_app.tsx
+++ b/src/pages/_app.tsx
@@ -5,6 +5,7 @@ import '@near-wallet-selector/modal-ui/styles.css';
 import 'react-bootstrap-typeahead/css/Typeahead.css';
 import 'react-bootstrap-typeahead/css/Typeahead.bs5.css';
 
+import Gleap from 'gleap';
 import type { AppProps } from 'next/app';
 import dynamic from 'next/dynamic';
 import Head from 'next/head';
@@ -21,6 +22,7 @@ import { useHashUrlBackwardsCompatibility } from '@/hooks/useHashUrlBackwardsCom
 import { usePageAnalytics } from '@/hooks/usePageAnalytics';
 import { useAuthStore } from '@/stores/auth';
 import { init as initializeAnalytics, recordHandledError, setReferrer } from '@/utils/analytics';
+import { gleapSdkToken } from '@/utils/config';
 import { setNotificationsLocalStorage } from '@/utils/notificationsLocalStorage';
 import type { NextPageWithLayout } from '@/utils/types';
 import { styleZendesk } from '@/utils/zendesk';
@@ -33,6 +35,10 @@ type AppPropsWithLayout = AppProps & {
   Component: NextPageWithLayout;
 };
 
+if (typeof window !== 'undefined') {
+  if (gleapSdkToken) Gleap.initialize(gleapSdkToken);
+}
+
 export default function App({ Component, pageProps }: AppPropsWithLayout) {
   useBosLoaderInitializer();
   useHashUrlBackwardsCompatibility();