Onboarding Issue

[videoMonkey]

I don't know where else to put this, I don't have a twitter account to try there and I am not going to make one just to contact customer service and I don't see a customer support email anywhere.

I cannot onboard, the only number I have that receives sms is a voip provided one and apparently that isn't good enough verification for this service, can I have an alternative verification option? Please.

Thanks.