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Quip randomly deleting text/image, huge bug #449

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epugmire opened this issue Oct 31, 2022 · 1 comment
Open

Quip randomly deleting text/image, huge bug #449

epugmire opened this issue Oct 31, 2022 · 1 comment

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@epugmire
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On two occasions Quip has deleted the text on several bullets in my documents. It's a bug that completely breaks the productivity tool because it can't be relied on to store valuable information.

The way I recover it is I have to go into my changelog and then copy and paste from the grey text back into the document. However, if I had an image pasted in there that got deleted as I did one time then I am out of luck. I can't get that image back. Here are some screenshots of what it looks like after it's been deleted:

image

image

This document is shared with NOBODY else.
In Document history (before bug occurs)
image

In Document history (after bug occurs)
image

@hiimchrislim
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hiimchrislim commented Nov 7, 2022

I'm also running into the same issue and it's quite frustrating. It seems to happen (more frequently) when I undo (crtl-z).
Sometimes the text is unrecoverable too (The history isn't always reliable to recover text)

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