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Socket server did not execute the callback for setAttributes with data #27

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Mihai-github opened this issue Aug 5, 2023 · 6 comments

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@Mihai-github
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Mihai-github commented Aug 5, 2023

Hello,

Sentry reported to us recently this error coming from the messenger widget we have integrated from you guys, is there something we need to worry about the below error?

Socket server did not execute the callback for setAttributes with data : {"name":"Name","email":"email@email.com","hash":"hash"}
@andrey690062
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Any update?

@gutuJosh
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gutuJosh commented Mar 8, 2024

Hi Mihai! I have the same problem to! I see that the report is a bit old, have you managed to understand why is happening, in the meantime?

@MartinXPN
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I have the same issue as well. Not sure why it's happening...

@jaoaustero
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Hi is this still happening? we release a lot of changes before we check this issue

@wnasich
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wnasich commented Sep 17, 2024

yes, it is still happening. Below screenshots from JS error tracking from a small web app with a few of active users each day:

Selection_2130

Selection_2131

Thanks @jaoaustero

@jaoaustero
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jaoaustero commented Sep 20, 2024

@wnasich thanks for providing a screenshots, I'm not familiar with the sentry. But our setAttributes API returned undefined when it was success because the callback was intended to log if theres error

I will inform this on our team, but if sentry returning this error

did you observe if your data is set in the dashboard?

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6 participants