Missing Elements in GeneratePress Dashboard after Latest Update

[FunkyCss]

Elements Missing from Dashboard After Latest Update - Hooks, Headers, Layouts

Description:
I've been using the Elements feature in GeneratePress for over 6 years, primarily on a WooCommerce website with minimal plugins. Recently, after updating to the latest versions of GeneratePress and GP Premium, I noticed several of my Elements (Hooks, Headers, Layouts) have disappeared from the WordPress dashboard.

Key Points:

1. The missing Elements (Hooks, Headers, Layouts) are functioning correctly on the front end but are not visible in the dashboard.
2. Block Elements still appear and function normally.
3. The issue persists after disabling all plugins except GP Premium and remains even when using both the child theme and the default GP theme.
4. I am using the latest version of GeneratePress (I was also testing the Alpha version, but the issue remains after reverting).

Debugging Findings:

• Creating a new Administrator user allows that user to view all Elements, including Hooks, Headers, and Layouts, while the original user cannot.
• PHP log warning related to a deprecated function:

  [06-Aug-2024 11:24:51 UTC] PHP Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in /www/wp-content/plugins/gp-premium/colors/functions/functions.php on line 1498
  

  However, I don’t believe this is directly related to the issue.

Potential Cause:
I suspect the issue could be related to the recent updates of GeneratePress or GP Premium, possibly something connected to autoloading issues affecting user roles/permissions for viewing Elements in the dashboard.

Steps to Reproduce:

1. Update to the latest version of GeneratePress and GP Premium.
2. Check the dashboard for the visibility of Elements like Hooks, Headers, and Layouts.

Expected Behavior:
All previously created Elements (Hooks, Headers, Layouts) should be visible in the dashboard after the update.

Actual Behavior:
These Elements are missing from the dashboard for the original user but appear when a new Administrator user is created.

Additional Information:
This issue has persisted after the latest GP update and across multiple websites. Could this be related to autoload issues? Any insights into this would be appreciated, as I currently have to create new admin users to regain visibility of Elements.

GP - Topic - > https://generate.support/topic/elements-hooks-headers-layouts-missing-from-dashboard/#post-130572

Let me know if further information or access is needed for testing.

[tomusborne]

I'm not able to reproduce this on my end.

When you go to "Screen Options" at the top right, is the Display Rules checkbox checked?

If it is, when you right-click + Inspect the page, are there any red errors in the "Console" tab?

[FunkyCss]

Hi Tom

This issue is related to users and is happening from the Alpha Version of GP theme and GGP.

I remember that as I was testing it and opened a ticket in the support forum.

Today I noticed this once again, and just checked the forum and saw many users have reported it.

From my end there is no console error.

The temp solution to this is to add a new admin user - and you can see the elements content.

Also this will not affect any type of Block Element.

Hope this information helps.

[tomusborne]

Do you have a staging site where this is happening? It would help a lot if I could see it myself (especially if I had access to the database). If so, any chance you could email me details to GP support?

If not, I'll continue to try to debug, but I'm not seeing the issue on any of my own dev or live websites.

[tomusborne]

Just had an idea.

Does adding this function to your site fix the issue?:

add_action( 'admin_head', function() {
	echo '<style>#generate_premium_elements.closed .inside {display: block;}</style>';
} );

[FunkyCss]

Tom absolutely I can share a staging site with you, I will do that if you want.

The action did something, take a look - has a message also inside

[tomusborne]

Looks like the action fixed the issue.

It seems that the metabox collapsed by default for some people for some reason, and since we hide the "Handle" with the ability to uncollapse it, it's not possible to make it appear again.

For now, that action is the solution. We'll release a patch with this code included by default.

[Shibumi-Agency]

Hi Tom,
had the same issue and @FunkyCss helped me solve it.
I was able to see the panels again but the floating was all wrong. Disabling it fixes the problem for me.
I'm posting the code that works for me:

add_action( 'admin_head', function() {
	echo '<style>#generate_premium_elements.closed .inside {display: block;} .postbox-container {float:none;}</style>';
} );

Hope it will help someone in the future.

[diggeddy]

For @Shibumi-Agency support topic reference and test site see support topic:
https://generate.support/topic/hook-element-admin-panel-not-showing/#post-130755

[diggeddy]

The issue reported by @Shibumi-Agency is only in the Safari Technology Preview browser.
Not sure why as it can't see their being any updates that would cause this; but it smacks of a legacy Safari Floats bug that was patched way back.

Options:
A - We ignore the issue for now and see what happens in the next Safari browser release
B - we set: .postbox-container {float:none;} . It looks like the float: left is redundant as removing it had no effect on other browsers.

[FunkyCss]

Hi @diggeddy I have followed the issue in the support forum, I can say that this issue for me is on Chrome and Firefox.

I am using for now the action Tom Provided to work.