Can't start Ganache1.0.2 on Ubuntu 16.04

[ciasom]

Previously 1.0.1 was working on my machine. But it suddenly could't start today, with the heartbeat error:
$ ./ganache-1.0.1-x86_64.AppImage
installed: X-AppImage-BuildId=45f6f210-cbcf-11a7-1490-c3b15b2485a0 image: X-AppImage-BuildId=45f6f210-cbcf-11a7-1490-c3b15b2485a0
Error: Lost heartbeat from server process!
at Timeout.setInterval [as _onTimeout] (/tmp/.mount_ganachKXeeZF/app/resources/app/src/Services/Chain.js:86:30)
at ontimeout (timers.js:365:14)
at tryOnTimeout (timers.js:237:5)
at Timer.listOnTimeout (timers.js:207:5)

So I downloaded 1.0.2, but got another error at start:

$ ./ganache-1.0.2-x86_64.AppImage
installed: X-AppImage-BuildId=4bc085d0-f4f6-11a7-2bf2-7146c546a2c0 image: X-AppImage-BuildId=4bc085d0-f4f6-11a7-2bf2-7146c546a2c0
Blockchain process exited prematurely with code '7', due to signal 'null'.

Possible Reason

All I did to my machine today was the installation of Parity and the editor Atom. Would that cause the problem? Uninstall Parity didn't help.

Your Environment

• Operating System and version:
  Linux dapp 4.4.0-109-generic System Error when running Ganache 1.0.1 on win32 #132-Ubuntu SMP Tue Jan 9 19:52:39 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
• nodejs v8.9.3

dpkg.log

2018-01-12 08:44:04 startup archives install
2018-01-12 08:44:08 install parity:amd64 1.8.6
2018-01-12 08:44:08 status half-installed parity:amd64 1.8.6
2018-01-12 08:44:09 status unpacked parity:amd64 1.8.6
2018-01-12 08:44:09 status unpacked parity:amd64 1.8.6
2018-01-12 08:44:09 configure parity:amd64 1.8.6 1.8.6
2018-01-12 08:44:09 status unpacked parity:amd64 1.8.6
2018-01-12 08:44:09 status half-configured parity:amd64 1.8.6
2018-01-12 08:44:09 status installed parity:amd64 1.8.6
2018-01-12 10:51:10 startup archives install
2018-01-12 10:51:13 install atom:amd64 1.23.3
2018-01-12 10:51:13 status half-installed atom:amd64 1.23.3
2018-01-12 10:51:30 status triggers-pending desktop-file-utils:amd64 0.22-1ubuntu5.1
2018-01-12 10:51:30 status half-installed atom:amd64 1.23.3
2018-01-12 10:51:30 status triggers-pending bamfdaemon:amd64 0.5.3~bzr0+16.04.20160824-0ubuntu1
2018-01-12 10:51:31 status triggers-pending gnome-menus:amd64 3.13.3-6ubuntu3.1
2018-01-12 10:51:31 status triggers-pending mime-support:all 3.59ubuntu1
2018-01-12 10:51:41 status unpacked atom:amd64 1.23.3
2018-01-12 10:51:42 status unpacked atom:amd64 1.23.3
2018-01-12 10:51:42 configure atom:amd64 1.23.3 1.23.3
2018-01-12 10:51:42 status unpacked atom:amd64 1.23.3
2018-01-12 10:51:42 status half-configured atom:amd64 1.23.3
2018-01-12 10:51:42 status triggers-awaited atom:amd64 1.23.3
2018-01-12 10:51:42 trigproc desktop-file-utils:amd64 0.22-1ubuntu5.1
2018-01-12 10:51:42 status half-configured desktop-file-utils:amd64 0.22-1ubuntu5.1
2018-01-12 10:51:42 status installed atom:amd64 1.23.3
2018-01-12 10:51:42 status installed desktop-file-utils:amd64 0.22-1ubuntu5.1
2018-01-12 10:51:42 trigproc bamfdaemon:amd64 0.5.3~bzr0+16.04.20160824-0ubuntu1
2018-01-12 10:51:42 status half-configured bamfdaemon:amd64 0.5.3~bzr0+16.04.20160824-0ubuntu1
2018-01-12 10:51:42 status installed bamfdaemon:amd64 0.5.3~bzr0+16.04.20160824-0ubuntu1
2018-01-12 10:51:42 trigproc gnome-menus:amd64 3.13.3-6ubuntu3.1
2018-01-12 10:51:42 status half-configured gnome-menus:amd64 3.13.3-6ubuntu3.1
2018-01-12 10:51:42 status installed gnome-menus:amd64 3.13.3-6ubuntu3.1
2018-01-12 10:51:42 trigproc mime-support:all 3.59ubuntu1
2018-01-12 10:51:42 status half-configured mime-support:all 3.59ubuntu1
2018-01-12 10:51:43 status installed mime-support:all 3.59ubuntu1
2018-01-12 14:34:10 startup packages purge
2018-01-12 14:34:10 status installed parity:amd64 1.8.6
2018-01-12 14:34:11 remove parity:amd64 1.8.6
2018-01-12 14:34:11 status half-configured parity:amd64 1.8.6
2018-01-12 14:34:11 status half-installed parity:amd64 1.8.6
2018-01-12 14:34:11 status config-files parity:amd64 1.8.6
2018-01-12 14:34:11 status config-files parity:amd64 1.8.6
2018-01-12 14:34:11 status config-files parity:amd64 1.8.6
2018-01-12 14:34:11 status not-installed parity:amd64
2018-01-12 14:34:12 startup packages configure

[benjamincburns]

Hi @ciasom,

I'm sorry I missed this when you first reported it! Have you managed to work around this yet?

If not, I think chances are pretty good that you're running into #126 or #289, here. I haven't completely eliminated the problem yet, but I've as of #345 I've managed to get it to pop up the bug report dialog box rather than hanging when this happens, so when it's released please use that to help surface the underlying error. Speaking of which, I'll be publishing a new beta in the next day or so with this, so if this is still a problem for you, I recommend updating once that's available.

Going to close this for now because I'm pretty confident that the two issues I mention cover the problem you're experiencing, but if you happen to get more info which suggests something different, please post back here and I'll reopen!