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Support User: localeSlug error when active #3843

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jordwest opened this issue Mar 8, 2016 · 2 comments · Fixed by #6854
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Support User: localeSlug error when active #3843

jordwest opened this issue Mar 8, 2016 · 2 comments · Fixed by #6854
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@jordwest
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[Feature Group] Support All things related to WordPress.com customer support. [Type] Bug

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@jordwest
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jordwest commented Mar 8, 2016

When support user mode is active, the following error sometimes appears:

983f3604-e440-11e5-805e-132b182f94ea

Originally reported by @dllh in #3820 and #3778
@jordwest jordwest added [Type] Bug [Feature Group] Support All things related to WordPress.com customer support. labels Mar 8, 2016
@jordwest jordwest self-assigned this Mar 8, 2016
@jordwest jordwest mentioned this issue Mar 8, 2016
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@lancewillett
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Does this cause UI issues? Is it repeatable? I'd say let's ignore it unless it causes UI problems. Feel free to reopen if it's important or urgent.

jordwest added a commit that referenced this issue Jul 17, 2016
@jordwest
Community Translator: Don't run when no user found
4105161 
This change adds a condition to exit the community translator jumpstart
if no user is found, preventing an exception which can halt the boot
process.

Support user starts Calypso with no user, which currently causes
the communityTranslatorJumpstart function to fail with an exception
"Cannot read property 'localeSlug' of undefined" - see #3843.

Any process that used this function was breaking on the exception.

Issue #6645 introduced a notices middleware which indirectly called
the translator jumpstart in the Calypso boot process, before the support
user was loaded. The localeSlug error thus broke the Calypso boot
process.

Closes #3843
@jordwest jordwest mentioned this issue Jul 17, 2016
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@jordwest
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Re-opening until #6854 is merged, as it's now causing support user to fail after the reboot

@jordwest jordwest reopened this Jul 17, 2016
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[Feature Group] Support All things related to WordPress.com customer support. [Type] Bug
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Support User: User data defaults to false instead of undefined Automattic/wp-calypso
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@lancewillett @jordwest