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[Communication Calling][1.6.0-beta.1][CSS reported] - Screen Orientation on Android is Inconsistent #22914

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Jcodevisible opened this issue Aug 17, 2022 · 8 comments
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bug This issue requires a change to an existing behavior in the product in order to be resolved. Client This issue points to a problem in the data-plane of the library. Communication customer-reported Issues that are reported by GitHub users external to the Azure organization. needs-author-feedback Workflow: More information is needed from author to address the issue. no-recent-activity There has been no recent activity on this issue.

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@Jcodevisible
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Package Name: https://www.npmjs.com/package/@azure/communication-calling/v/1.6.0-beta.1
Package Version: 1.6.0-beta.1
Operating system:] Android 10+

ISSUE DESCRIPTION: Inconsistent Android phone screen orientation experience

We’ve noticed there is inconsistent Android phone experience as it relates to screen orientation while in an SDK session (azure-communications-calling version 1.6.0-beta.1). All devices mentioned below have been confirmed to be using Google Chrome.

Test #1
LG Aristo 5
Android v10
All other apps will automatically switch between portrait and landscape for the patient, SDK will not.
The patient cannot change screen orientation neither automatically or manually.

Test #2
Samsung Galaxy S9
Android v10
Automatically updates session to reflect portrait or landscape orientation.
Properly rotated video received in Teams on provider side.
Properly rotated video received in SDK session on patient side.

Test #3
Google Pixel 5a
Android v12
When phone is configured to manually rotate screen, provider sees patient’s video 90 degrees off

**When phone is configured to automatically rotate screen, the proper orientation is seen by the provider (Teams) and by the patient (SDK)

Latest SDK: version 1.6.0-beta.1
Browser: Chrome**

Expected behavior
Orientation would be consistent whether manual or automatic

@ghost ghost added needs-triage Workflow: This is a new issue that needs to be triaged to the appropriate team. customer-reported Issues that are reported by GitHub users external to the Azure organization. question The issue doesn't require a change to the product in order to be resolved. Most issues start as that labels Aug 17, 2022
@azure-sdk
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Label prediction was below confidence level 0.6 for Model:ServiceLabels: 'Communication:0.501995,Automation:0.15485297,Service Bus:0.07925081'

@Jcodevisible
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I'm not sure how to link the ADO but here is the Work Item number - 2949249

@ghost ghost removed the needs-triage Workflow: This is a new issue that needs to be triaged to the appropriate team. label Aug 17, 2022
@xirzec xirzec added Client This issue points to a problem in the data-plane of the library. needs-triage Workflow: This is a new issue that needs to be triaged to the appropriate team. labels Aug 17, 2022
@ghost ghost removed the needs-triage Workflow: This is a new issue that needs to be triaged to the appropriate team. label Aug 17, 2022
@azure-sdk
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Label prediction was below confidence level 0.6 for Model:ServiceLabels: 'Communication:0.501995,Automation:0.15485297,Service Bus:0.07925081'

@xirzec
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xirzec commented Aug 17, 2022

@petrsvihlik can you help route this?

@xirzec
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xirzec commented Aug 17, 2022

/cc @anjulgarg too

@petrsvihlik petrsvihlik assigned akania and fizampou and unassigned petrsvihlik Aug 18, 2022
@petrsvihlik
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redirecting to @fizampou and @akania

@akania
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akania commented Mar 26, 2023

@Jcodevisible can you please let us know if this issue still occurs, we've released couple more SDKs (1.11 being latest stable )please update and let us know

@xirzec xirzec added bug This issue requires a change to an existing behavior in the product in order to be resolved. needs-author-feedback Workflow: More information is needed from author to address the issue. and removed question The issue doesn't require a change to the product in order to be resolved. Most issues start as that labels Mar 30, 2023
@ghost ghost added the no-recent-activity There has been no recent activity on this issue. label Apr 7, 2023
@ghost
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ghost commented Apr 7, 2023

Hi, we're sending this friendly reminder because we haven't heard back from you in a while. We need more information about this issue to help address it. Please be sure to give us your input within the next 7 days. If we don't hear back from you within 14 days of this comment the issue will be automatically closed. Thank you!

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Apr 22, 2023
@github-actions github-actions bot locked and limited conversation to collaborators Jul 21, 2023
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Labels
bug This issue requires a change to an existing behavior in the product in order to be resolved. Client This issue points to a problem in the data-plane of the library. Communication customer-reported Issues that are reported by GitHub users external to the Azure organization. needs-author-feedback Workflow: More information is needed from author to address the issue. no-recent-activity There has been no recent activity on this issue.
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