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FAQ, Privacy policy and terms of services page #301

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u21631532 opened this issue Aug 12, 2024 · 0 comments
Closed

FAQ, Privacy policy and terms of services page #301

u21631532 opened this issue Aug 12, 2024 · 0 comments
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effort: 1 This can be/was resolved in minutes For: frontend This is mainly related to frontend UI code good first issue Good for newcomers platform: mobile This is related to mobile platforms priority: low This does/did not need to be addressed any time soon type: chore Just a cleanup or minor update

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@u21631532
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Feature Request: Add FAQ about Privacy Policy and Terms of Service

Is your feature request related to a problem? Please describe.

Our current Expo and React Native application lacks a user-friendly way to understand our privacy policy and terms of service. This leads to several issues:

  • Users may not fully understand how their data is being collected, used, and protected
  • There's potential for misunderstandings about user rights and responsibilities
  • We may be missing an opportunity to build trust with our users through transparency
  • Users might be less likely to agree to our terms if they find them difficult to understand
  • We could be at risk of non-compliance with data protection regulations that require clear communication of privacy practices

Describe the solution you'd like

We propose adding a FAQ section specifically addressing the privacy policy and terms of service:

  1. Create a new "Privacy & Terms FAQ" section in the app, accessible from the settings

  2. Develop a list of common questions and clear, concise answers covering key aspects of our privacy policy and terms of service, such as:

    • What personal data do we collect?
    • How do we use collected data?
    • How can users access or delete their data?
    • What are the key terms users agree to when using our app?
    • How do we protect user data?
    • What third parties, if any, have access to user data?
    • How are app permissions used?
    • What happens to user data if they delete their account?
  3. Implement a search functionality within the FAQ to help users quickly find relevant information

  4. Include links to the full privacy policy and terms of service documents

  5. Add a "Last Updated" date to show when the FAQ was last revised

  6. Implement a feedback mechanism for users to suggest additional questions or report unclear answers

  7. Ensure the FAQ is easily readable on mobile devices with appropriate formatting and font sizes

  8. Add an option to export or share the FAQ content

Describe alternatives you've considered

  • Simply linking to the full privacy policy and terms of service documents: Less user-friendly and may result in fewer users actually reading the information
  • Creating an interactive chatbot for privacy and terms questions: More complex to implement and maintain
  • Video explainers for privacy and terms: Could be engaging but more resource-intensive to produce and update

Additional context

  • We're using Expo and React Native for development
  • The FAQ should be designed with accessibility in mind, ensuring it works well with screen readers
  • Consider implementing a versioning system for the FAQ to track changes over time
  • Ensure that the language used is clear and avoids legal jargon where possible
  • The FAQ should be easily updatable without requiring an app update, possibly by fetching content from a server
  • Consider localizing the FAQ for different languages if our app has an international user base
@u21631532 u21631532 added good first issue Good for newcomers type: chore Just a cleanup or minor update For: frontend This is mainly related to frontend UI code priority: low This does/did not need to be addressed any time soon effort: 1 This can be/was resolved in minutes platform: mobile This is related to mobile platforms labels Aug 12, 2024
@u21631532 u21631532 added this to the Week 6 Sprint 3 FINAL!!! milestone Aug 12, 2024
@u21631532 u21631532 mentioned this issue Aug 12, 2024
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Labels
effort: 1 This can be/was resolved in minutes For: frontend This is mainly related to frontend UI code good first issue Good for newcomers platform: mobile This is related to mobile platforms priority: low This does/did not need to be addressed any time soon type: chore Just a cleanup or minor update
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