[HOLD for payment 2024-10-14] [$250] Expense-Thread message for hold expense not shown in offline

[IuliiaHerets]

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Version Number: 9.0.36-1
Reproducible in staging?: Y
Reproducible in production?: Y
Issue reported by: Applause Internal Team

Action Performed:

1. Go to https://staging.new.expensify.com/home
2. Go offline
3. Open 1:1 DM
4. Create a expense
5. Long press the expense and then hold & unhold the expense
6. Note reply thread not displayed
7. Open the expense
8. Note hold expense system message displayed
9. Go online
10. Go to conversation page
11. After going online, thread reply message shown

Expected Result:

Thread message for hold expense must be shown in offline.

Actual Result:

Thread message for hold expense not shown in offline.

Workaround:

Unknown

Platforms:

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6606357_1726561952395.az_recorder_20240917_135453_compress_1.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021838745172566353951
• Upwork Job ID: 1838745172566353951
• Last Price Increase: 2024-09-25
• Automatic offers:
• FitseTLT | Contributor | 104144996

Issue Owner

Current Issue Owner: @anmurali

[melvin-bot]

Triggered auto assignment to @anmurali (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[IuliiaHerets]

@anmurali FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[FitseTLT]

Proposal

Please re-state the problem that we are trying to solve in this issue.

Expense-Thread message for hold expense not shown in offline

What is the root cause of that problem?

In putOnHold here

App/src/libs/actions/IOU.ts

Lines 7841 to 7844 in 00bc167

	function putOnHold(transactionID: string, comment: string, reportID: string) {
	const currentTime = DateUtils.getDBTime();
	const createdReportAction = ReportUtils.buildOptimisticHoldReportAction(currentTime);
	const createdReportActionComment = ReportUtils.buildOptimisticHoldReportActionComment(comment, DateUtils.addMillisecondsFromDateTime(currentTime, 1));

we are only creating the report actions optimistically but not updating the parentReportAction with the necessary data such as childVisibleActionCount ...
Same problem exists in Unhold too.

What changes do you think we should make in order to solve the problem?

In putOnHold we should optimistically update parentReportAction. We can use ReportUtils.getOptimisticDataForParentReportAction to get optimistic data with the necessary props for the parent action and set it to the optimistic data

    const parentReportActionOptimistic = ReportUtils.getOptimisticDataForParentReportAction(reportID, createdReportActionComment.created, CONST.RED_BRICK_ROAD_PENDING_ACTION.ADD);

we can also revert the changes on failureData.
Same should also be done unHoldRequest

    const parentReportActionOptimistic = ReportUtils.getOptimisticDataForParentReportAction(reportID, createdReportActionComment.created, CONST.RED_BRICK_ROAD_PENDING_ACTION.ADD);

One related problem I saw here is we are not updating the lastVisibleActionCreated of the report so the app doesn't auto- scroll to the newly created hold report actions so we can set lastVisibleActionCreated of the report optimistically for both hold (createdReportActionComment.created) and unhold (createdReportActionComment.created) cases.

What alternative solutions did you explore? (Optional)

[melvin-bot]

@anmurali Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@anmurali Still overdue 6 days?! Let's take care of this!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021838745172566353951

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ntdiary (External)

[ntdiary]

@FitseTLT, I generally agree with your proposal. I think the hold action is similar to sending a message, and we should try to update the parent report if it exists. However, interestingly, I'm not very sure if we should revert it back in the failureData, since I didn’t see this reversion in the send message function either. 😂

App/src/libs/actions/Report.ts

Lines 605 to 606 in 48e9c17

	// Update optimistic data for parent report action if the report is a child report
	const optimisticParentReportData = ReportUtils.getOptimisticDataForParentReportAction(reportID, currentTime, CONST.RED_BRICK_ROAD_PENDING_ACTION.ADD);

[FitseTLT]

@FitseTLT, I generally agree with your proposal. I think the hold action is similar to sending a message, and we should try to update the parent report if it exists. However, interestingly, I'm not very sure if we should revert it back in the failureData, since I didn’t see this reversion in the send message function either. 😂

App/src/libs/actions/Report.ts

Lines 605 to 606 in 48e9c17

	// Update optimistic data for parent report action if the report is a child report
	const optimisticParentReportData = ReportUtils.getOptimisticDataForParentReportAction(reportID, currentTime, CONST.RED_BRICK_ROAD_PENDING_ACTION.ADD);

Agree 👍

[ntdiary]

OK, I think it' fine to move forward with your proposal. :)

🎀 👀 🎀 C+ reviewed

[melvin-bot]

Triggered auto assignment to @Beamanator, see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[melvin-bot]

📣 @FitseTLT 🎉 An offer has been automatically sent to your Upwork account for the Contributor role 🎉 Thanks for contributing to the Expensify app!

Offer link
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Please accept the offer and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review 🧑‍💻
Keep in mind: Code of Conduct | Contributing 📖

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.45-4 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Fix - Expense-Thread message for hold expense not shown in offline #49866

If no regressions arise, payment will be issued on 2024-10-14. 🎊

For reference, here are some details about the assignees on this issue:

• @ntdiary requires payment through NewDot Manual Requests
• @FitseTLT requires payment automatic offer (Contributor)

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@ntdiary] The PR that introduced the bug has been identified. Link to the PR:
• [@ntdiary] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@ntdiary] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@ntdiary] Determine if we should create a regression test for this bug.
• [@ntdiary] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@anmurali] Link the GH issue for creating/updating the regression test once above steps have been agreed upon: