rs-convert unable to convert to PLY

[HarshSharma12]

---

Required Info
Camera Model	D415
Firmware Version	05.10.13.00
Operating System & Version	Win 10 Home
Platform	PC
SDK Version	2.18.0

Issue Description

I recorded a video using the camera and when I try to extract the frames using rs-convert, it works as expected when trying to convert to PNG but if I specify the -l option to convert to PLY nothing happens. It executes for a few seconds and then exits without saving anything. Generated log files are also empty. Same behaviour is observed when trying to convert to BIN or CSV with the only difference being it outputs the number of frames processed but nothing is saved.

I already tried it by saving the file in different locations so it does not look like a permissions issue.

[dorodnic]

I think that's a bug, we will look into it.

[neumannjan]

+1. Having the exact same issue with conversion to bin and csv. My camera model is SR300.

[amaanda]

I have the exact same issue using a D435. Converting to all the other formats works just fine.

Weird thing is I get the "100%" message, but no files.

[yanite]

+1 no file

[amaanda]

@dorodnic I cloned the repo to a new folder and I still have the same issue with the ply conversion.

[RealSenseCustomerSupport]

---

It should work as well as v2.19.0. Are we missing something?

build$ rs-convert -i ./20190308_113002.bag -l out/
100%
PLY converter
 90  frame(s) processed

build$ ls -l out/
total 1153144
-rw-r--r-- 1 12570346 Mar  8 11:32 _817.ply
-rw-r--r-- 1 13009133 Mar  8 11:32 _818.ply
.
.
-rw-r--r-- 1 13174367 Mar  8 11:35 _949.ply
-rw-r--r-- 1 13668060 Mar  8 11:35 _950.ply

build$ git log
commit 43e30ddeccdfd01641e4da6e2748760dc472df01 (HEAD)
Merge: 3dae1c41 7e91ffcc
Author: Sergey Dorodnicov <sergey.dorodnicov@intel.com>
Date:  Mon Mar 4 21:39:43 2019 +0200

    Merge pull request #3318 from dorodnic/bug_fixes

    Bug fixes

[ynakayji]

@amaanda Do you record RGB as well as Depth ?
I had the same issue and have solved it by recording both.

[amaanda]

@ynakayji no, I only had Depth and Infrared channels. Didn't think of that. Thanks!

[RealSenseCustomerSupport]

---

It could also work with depth and the Infrared channel if the infrared is outputting RGb8 format on the D415 camera.

[sophie-shin]

NO file +1
Jetson tx2 ubuntu 16
viewer v2.16.0

nvidia@tegra-ubuntu:/usr/local/bin$ rs-convert -i '/home/nvidia/Documents/20190412_142928.bag' -l '/home/nvidia/Documents/ply.ply' 
100%
PLY converter

nvidia@tegra-ubuntu:/usr/local/bin$ rs-convert -i '/home/nvidia/Documents/20190412_142928.bag' -l out/
100%
PLY converter

[flowb]

Hi, having the same issue and, I don't have the ability to recapture with RGB channels. Please help.