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Marketplace is offline [workaround found!] #57851

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RevoluPowered opened this issue Sep 4, 2018 · 103 comments
Closed

Marketplace is offline [workaround found!] #57851

RevoluPowered opened this issue Sep 4, 2018 · 103 comments
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extensions Issues concerning extensions

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@RevoluPowered
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VSCode marketplace is completely down for me.

https://marketplace.visualstudio.com/VSCode - gives me this message

image

Can you please investigate?

@vscodebot vscodebot bot added the extensions Issues concerning extensions label Sep 4, 2018
@anwar3606
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same what happened?

@hristijankiko
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Same, it looks like its down.

@alronay
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alronay commented Sep 4, 2018

same here, looks like it's down

@RevoluPowered
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RevoluPowered commented Sep 4, 2018

The server died from the looks of it, It will probably be fixed within a few hours or a day or so. MS will probably fix it quickly.

@AdamModus
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I also just noticed it. Good luck with fixing it Microsoft!
I'm confident it'll be fixed in a matter of hours 🙂

@dwilliampeters
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dwilliampeters commented Sep 4, 2018

@RevoluPowered It's clearly a broken robot, it's wires are hanging out.

@JamieG
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JamieG commented Sep 4, 2018

@dapen85 Obviously, the front fell off.

@deanchalk
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Damn, have neem toying with the idea of getting into QSharp, went to download it and there's a broken robot. The Multiverse is trying to tell me that Im not in a suitable superposition

@RevoluPowered
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I reported it to VSTS on twitter too, so it should eventually be fixed lol, I don't think they're checking github atm.

@RevoluPowered
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"Apologies for the inconveniences, Gordon.

Our team is already working on this issue. Stay tuned for the latest updates here: http://msft.social/wApOP9 .

Regards."

@MLefebvreICO
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They should at least implement something in VSCode saying the server is down or something, because right now, you just see that there is no results for your search terms.

@RevoluPowered
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RevoluPowered commented Sep 4, 2018

They definitely do need to.

It's pretty serious whats going on:
(will definitely have broken other stuff too - on azure; so check your infrastructure if you use them for hosting)

Users located in South Central US will be unable to access their account until the underlying issue is resolved. Other regions may experience high failure rates and load times due to dependencies in South Central US. We are working to mitigate the impact for users outside of South Central US to the best of our abilities.

@calvinanderson
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Same here in South Africa. And this on the day that I need to preview some markdown in the browser!

OS X 10.13.6 and VSCode Version 1.26.1, Johannesburg, ZA for reference.

@mkisp
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mkisp commented Sep 4, 2018

I badly need Prettier. To bad the marketplace is down 📦

@hungminhtran
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can't believe it down LUL

@Schillman
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Any new from Microsoft regarding this?

@RevoluPowered
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RevoluPowered commented Sep 4, 2018

It's effecting everyone. No updates.

Office365, Azure, VSCode, VS Team Services, Windows Update will probably be effected too.

Reports in my office of their other platforms slowing down (Azure, Office365) because of the cooling failure in one data center. By slowing down 10 second refresh times on the Office365 portal.

Checked with my sysadmin and he is experiencing issues with it too.

@mglgmz
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mglgmz commented Sep 4, 2018

Inspecting marketplace API responses for visual studio code looks bad:
image

@RevoluPowered
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Do you think they're potentially causing VSCode to point at another domain

if so, should we even have it open until this is fixed..?

@cspotcode
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@mglgmz FYI the "malicious" key in the response appears to be a long-standing feature for blacklisting scams, etc: #42115 #41608

@RevoluPowered
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ah right, that's good to know.

@mayuroks
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mayuroks commented Sep 4, 2018

Just installed Visual Code for the first time and this happened 😄.

Since this issue has been going on for more than 5 hours, I am guessing it's a big one. I will just wait till tomorrow and keep an eye on this thread.

@vor0nwe
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vor0nwe commented Sep 4, 2018

Probably related to Azure problems:

https://azure.microsoft.com/en-us/status/

Starting at 09:29 UTC on 04 Sep 2018, customers in South Central US may experience difficulties connecting to resources hosted in this region. Engineers have isolated an issue with cooling in one part of the data center, which caused a localized spike in temperature, as the preliminary root-cause, which has now been mitigated. Automated data center procedures to ensure data and hardware integrity went into effect when temperatures hit a specified threshold and critical hardware entered a structured power down process. Engineers are now in the process of restoring power to affected devices as part of the ongoing mitigation process.

Some services may also be experiencing intermittent authentication issues due to downstream Azure Active Directory impact, and engineers are separately working on mitigation options for this also.

@mglgmz
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mglgmz commented Sep 4, 2018

@cspotcode yes, I was just freaking out about that one. thanks.

@leosussan
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@mayuroks Same =P

@zigang93
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zigang93 commented Sep 5, 2018

can someone share how to install plugin from vscode to other vscode? ( mac os ) can't wait for fix now..

@GalileoFinchDudi
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I can't download about python plugins,I hought is my VPN problem.

@mammenj
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mammenj commented Sep 5, 2018

still down :( , throw the redundancy out the (ms) window ;)

@justnowanna
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@zigang93 There is a solution, just on windows, but I think it's same to Mac OS. Copy C:\Users\your name.vscode\extensions all folders to other vscode's extensions folder. Hope to help you.

@zigang93
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zigang93 commented Sep 5, 2018

@justnowanna thanks. will try it out

@zigang93
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zigang93 commented Sep 5, 2018

@Subwater can check the update from here : https://azure.microsoft.com/en-us/status/
or follow vscode at twitter

@LiliPaulucci
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Still offline in Australia too.
I downloaded the extension I needed from github and added to .vscode/extensions.
Looks fine

@benwinding
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Okay... so it's still down, should I use Sublime Text in the mean time?

@sreemat1993
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marketplace is up now.Extension is working...

@bobwhitten
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Well, I thought it was up... oh... OK, now it is.

@auchenberg
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Hi 👋

Our marketplace is slowly coming back. You should be able to search and download extensions again.

We are terrible sorry for the inconvenience this outage has caused.

We'll be following up with a post-mortem of this incident soon.

/k

@omt66
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omt66 commented Sep 5, 2018

Marketplace still cannot be accessed (as of 5 Sept 2018/Wed)!

@ramchava
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ramchava commented Sep 5, 2018

The marketplace is up now. I can able to install extensions :)

@rumbles404
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It's down again or is it only just mine :(

@mittalyashu
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Yes, facing the same problem.

@zubhav
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zubhav commented Sep 5, 2018

I can access the marketplace now at https://marketplace.visualstudio.com/VSCode. But cant search for any extensions in VS code itself. Running on macOS High Sierra

@rumbles404
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i need the extensions :( But thank you for confirming

@zubhav
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zubhav commented Sep 5, 2018

Hmm, seems like search API is broken at the moment. Cant search on the website or app

@zubhav
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zubhav commented Sep 5, 2018

@rumbles404 if you need extensions, you can install it via the web for now. Just try google 'extension-name vs code marketplace' and install from there

@GitForge
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GitForge commented Sep 5, 2018

so its not installation problem at my end .. Server end problem ! Phew !

@MLefebvreICO
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So @auchenberg any chance you can implement #57851 (comment) into VSCode ?

@joaomoreno
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#57901

@yojkim
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yojkim commented Sep 17, 2018

Is this problem resolved?

Although the web marketplace (https://marketplace.visualstudio.com/vscode) works for now,
I cannot install any extensions in VSCode v1.27.1 on macOS High Sierra ...

@desi-kt
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desi-kt commented Sep 17, 2018

The problem still exists 'No extensions found' - fedora 27.

@JannikZed
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Actually I'm facing the same problem on macOS 10.13.6 , Code Version 1.27.2, no errors in any logfiles.

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