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Migration: Accept "((OTRS)) Community Edition" in RELEASE #1317

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bschmalhofer opened this issue Oct 14, 2021 · 5 comments
Closed

Migration: Accept "((OTRS)) Community Edition" in RELEASE #1317

bschmalhofer opened this issue Oct 14, 2021 · 5 comments
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@bschmalhofer
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This issue came up in the OTOBO forum: https://otobo.de/de/forums/topic/migration-von-otrs-6-zu-otobo/#post-12020.
It looks like some installations specify the product as ((OTRS)) Community Edition.
This setting should also be accepted in the check OTOBOFrameworkVersionCheck.

@bschmalhofer bschmalhofer added the enhancement New feature or request label Oct 14, 2021
@bschmalhofer bschmalhofer added this to the OTOBO 10.0.14 milestone Oct 14, 2021
@bschmalhofer bschmalhofer self-assigned this Oct 14, 2021
@bschmalhofer
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Check the OTRS fork provided by Centuran. They switched the product name to ((OTRS)) Community Edition.
See Centuran/OTRS-Community-Edition@44710eb#diff-cdb88be95868ad8159c0c18868e8ea19f4376408fb9ba8e7325d1d923ae38069.

bschmalhofer added a commit that referenced this issue Oct 15, 2021
No need for the intermediate variables %Result.
bschmalhofer added a commit that referenced this issue Oct 15, 2021
whether they were found in RELEASE at all
bschmalhofer added a commit that referenced this issue Oct 15, 2021
a more verbose message when there is a mismatch
bschmalhofer added a commit that referenced this issue Oct 15, 2021
@bschmalhofer
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Enhanced the OTOBOFrameworkVersionCheck and added a more informative message when there is an unknown product name.

TODO:

  • do a quick sanity check

@bschmalhofer
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Found that there were already changes for OTOBOFrameworkVersionCheck in the rel-10_1 branch. Consolidating these separate changes.

@bschmalhofer
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No complaints so far. closing this issue.

@bschmalhofer
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There is a bug in line 212 of Kernel/System/MigrateFromOTRS/OTOBOFrameworkVersionCheck.pm. The check is for OTOBO 10.1 while it should check for 10.0. The culprit was the commit a07956d, a07956d .

This bug was reported in the OTOBO Forum:
https://otobo.de/en/forums/topic/fehler-bei-der-vorpruefungen-zur-migration/

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