Error in logs after changing the config option "TimeWorkingHours"

[StefanRother-OTOBO]

Hi,

after changing the config option "TimeWorkingHours" I have a many errors inside the logs (Sat and Sun have no time configured in my example config). The error is only inside the log.

Message: Missing value for Sat!

RemoteAddress: 192.168.176.186
RequestURI: /otobo/index.pl

Traceback (17): 
  Module: Kernel::System::SysConfig::ValueType::WorkingHours::ModifiedValueGet Line: 240
  Module: Kernel::System::SysConfig::Base::Framework::_ModifiedValueCalculate Line: 194
  Module: Kernel::System::SysConfig::Base::Framework::SettingModifiedXMLContentParsedGet Line: 91
  Module: Kernel::System::SysConfig::SettingGet Line: 377
  Module: Kernel::System::SysConfig::_SettingTranslatedGet Line: 6155
  Module: Kernel::System::SysConfig::ConfigurationTranslatedGet Line: 2150
  Module: Kernel::System::SysConfig::ConfigurationSearch Line: 4401
  Module: Kernel::Modules::AdminSystemConfiguration::Run Line: 271
  Module: Kernel::System::Web::InterfaceAgent::Run Line: 1247
  Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 662
  Module: CGI::Emulate::PSGI::__ANON__ (v0.23) Line: 30
  Module: Plack::Middleware::HTTPExceptions::try {...}  Line: 20
  Module: (eval) (v0.30) Line: 100
  Module: Try::Tiny::try (v0.30) Line: 93
  Module: Plack::Middleware::HTTPExceptions::call Line: 23
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::Refresh::call Line: 23
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 339
  Module: Plack::Middleware::ForceEnv::call (v0.02) Line: 18
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::ReverseProxy::call (v0.16) Line: 68
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::Conditional::call Line: 16
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::ErrorDocument::call Line: 15
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::App::URLMap::call Line: 71
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::Conditional::call Line: 16

ERROR: OTOBO-CGI-59 Perl: 5.32.0 OS: linux Time: Thu Oct 29 08:30:44 2020

Message: Missing value for Sun!

RemoteAddress: 192.168.176.186
RequestURI: /otobo/index.pl

Traceback (17): 
  Module: Kernel::System::SysConfig::ValueType::WorkingHours::ModifiedValueGet Line: 240
  Module: Kernel::System::SysConfig::Base::Framework::_ModifiedValueCalculate Line: 194
  Module: Kernel::System::SysConfig::Base::Framework::SettingModifiedXMLContentParsedGet Line: 91
  Module: Kernel::System::SysConfig::SettingGet Line: 377
  Module: Kernel::System::SysConfig::_SettingTranslatedGet Line: 6155
  Module: Kernel::System::SysConfig::ConfigurationTranslatedGet Line: 2150
  Module: Kernel::System::SysConfig::ConfigurationSearch Line: 4401
  Module: Kernel::Modules::AdminSystemConfiguration::Run Line: 271
  Module: Kernel::System::Web::InterfaceAgent::Run Line: 1247
  Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 662
  Module: CGI::Emulate::PSGI::__ANON__ (v0.23) Line: 30
  Module: Plack::Middleware::HTTPExceptions::try {...}  Line: 20
  Module: (eval) (v0.30) Line: 100
  Module: Try::Tiny::try (v0.30) Line: 93
  Module: Plack::Middleware::HTTPExceptions::call Line: 23
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::Refresh::call Line: 23
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 339
  Module: Plack::Middleware::ForceEnv::call (v0.02) Line: 18
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::ReverseProxy::call (v0.16) Line: 68
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::Conditional::call Line: 16
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::ErrorDocument::call Line: 15
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::App::URLMap::call Line: 71
  Module: Plack::Component::__ANON__ Line: 50
  Module: Plack::Middleware::Conditional::call Line: 16

Thanks,

Stefan

[bschmalhofer]

Hi @StefanRother-OTOBO ,

please check whether that effect still occurs in https://github.com/RotherOSS/otobo/tree/issue-%23592-avoid_error_messages.

[svenoe]

While at it, also check default calendar usage. (It's broken for SLAs according to Stefan.)

[svenoe]

Initial error seems fixed, default calender usage can be checked in another issue.