New update broke my custom page builder elements

[Jelena1]

Newest update 6 hours ago, my client reported that custom page builder elements are broken. Please check this. I suppose problem is with page builder extension update.

[ghost]

Hello

Please give more details (screenshots).

[Jelena1]

In dashboard everything seems fine, custom page builder element is there and has all options. But in front it has only text, no styling, not even images which were custom added for that element.

[ghost]

Can you send me admin/ftp details to moldcraft[at]email.com ?

[Jelena1]

sent

[ghost]

You mean that PageBuilder had these elements

but now it is empty in backend?

[Jelena1]

it is not empty in backend. there is everything file. it has no styling in
front end

On 2 August 2016 at 18:49, moldcraft notifications@github.com wrote:

You mean that PageBuilder had these elements

https://camo.githubusercontent.com/408bfd194587b8a460aa9b9f0b3776e976541c62/68747470733a2f2f7374617469632e6d642f39623136666362313461323632626333633530373861346236653666663763312e706e67

but now it is empty in backend?

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[ghost]

Sorry, we still don't understand what exactly is the problem. Please give the exact steps to reproduce the problem or give some screenshots with annotations.

[Jelena1]

Can you login with credentials I sent to you? I have problem with my site
at the moment, please let me know.

So, this is my site
http://rayoflightthemes.com/wordpress-themes/psychologist-psychological-practice-wordpress-theme/

See please that text. It has no styling at all and before this issue it had
styling, text was in color boxes and on center of page with some icons,
images etc...

On 2 August 2016 at 18:53, moldcraft notifications@github.com wrote:

Sorry, we still don't understand what exactly is the problem. Please give
the exact steps to reproduce the problem or give some screenshots with
annotations.

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[Jelena1]

Dashboard is ok, that element exists in dashboard everything fine but like it don't load styling in front

[ghost]

I can login, but I don't know where that text comes from. It is hardcoded in template? Can you send me ftp details? I need to debug the code

[Jelena1]

can we share those details in email please? can you reply to my email?

[ghost]

Replied

[cyclaw]

Hi, it looks like I'm having the same problem on my website. Updated Unyson plugin to 2.5.1.1, updated the Page Builder extension, but now it seems like Page Builder doesn't seem to be "talking" to my theme. I'm using this theme: http://rayoflightthemes.com/insurance_agency_wordpress_theme.html

Can you please help?

[ghost]

We can help if you can give us the steps to reproduce the problem or send me the admin/ftp details to moldcraft[at]email.com so I can see and inspect the problem.

[thednp]

@moldcraft the latest update breaks most shortcodes back-end UI. The static files for shortcodes back-end seem to not be loaded. I'm on localhost for now but we can do a teamviewer any time you want.

[thednp]

Some screenshots:

Also I tried patching with latest download from wordpress.org to no avail.

[thednp]

I also tried temporarily deleting my custom shortcodes, deactivated wp-shortcodes plugin, deactivated all extensions except page builder, and the results are the same, please look at this asap.

[ghost]

On my side it works

Please inspect browser console, try to find why the scripts are not loaded or send me admin/ftp details to moldcraft[at]email.com.

[thednp]

@moldcraft please join me on skype, I can provide teamviewer access for you.
Meanwhile I will revert to 2.5.10 for now.

[Jelena1]

@moldcraft can you please check my site? I sent you ftp in email. Thanks.

[ghost]

I am checking.

[ghost]

Fixed in this release ThemeFuse/Unyson-Extensions-Approval#245

[cyclaw]

Great! Updated the extension and now all is good. Thanks for releasing the fix so quickly.

[Jelena1]

Thanks!

[thednp]

Works for me as well, I manually removed the Unyson plugin and reinstalled, it's ok now.

[Jelena1]

This issue happened again with new update. really frustrating!