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ARO Support Policy Updates #1

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@bennerv bennerv commented May 19, 2021

Temporary PR opened to my own fork so we can get some early feedback on more unsupported cluster configurations that should be explicitly called out.

* Don't modify the cluster network OpenShift SDN configuration.
* Azure Red Hat OpenShift does not support adding an additional network such as a bridge, host-device, ipvlan, or macvlan network.
* The cluster version resource should only use stable release channels for upgrades. There is no support for non-stable channels. The channel can be seen by running `oc get clusterversion version -o jsonpath="{.spec.channel}"`. In new cluster installations, the channel may not be set yet.
* Any workloads that are run on the cluster including operators from OperatorHub must not affect running OpenShift components and cluster operators from being available.

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May also be worth adding a line about performing admin tasks via SSH, including etcd recoveries and certificate recoveries (both of which have step by step guides in the OpenShift docs) and attempted upgrade rollbacks (not documented, but attempted pretty regularly)

@swiencki
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Would it be worth while including what we do support in another section?

@swiencki
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Inline with my email; Do we want a Red Hat legal team to review the terms as well?

@grantomation
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Perhaps mention not supporting windows nodes and windows containers too.

Co-authored-by: Nils Elde <nils.elde@gmail.com>
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5 participants