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[chrome] Update 'Ask Kibana' URL for Cloud users. #122139

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merged 2 commits into from
Jan 4, 2022

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Fixes #121785

On-prem users clicking the Ask Kibana link in the header are sent to https://www.elastic.co/products/kibana/ask-elastic.

For Cloud users, this URL is set by the cloud plugin via an extension point in core's chrome service. Currently that URL is https://support.elastic.co, however this will direct to a 403 page for users without access to the portal.

This PR updates the URL that is set for cloud users to https://cloud.elastic.co/support, which will still direct users toward support, but will not cause a 403 for folks without access to the portal.

@lukeelmers lukeelmers added bug Fixes for quality problems that affect the customer experience Team:Core Core services & architecture: plugins, logging, config, saved objects, http, ES client, i18n, etc v8.0.0 release_note:skip Skip the PR/issue when compiling release notes auto-backport Deprecated - use backport:version if exact versions are needed v8.1.0 ci:deploy-cloud v7.17.0 labels Dec 29, 2021
@lukeelmers lukeelmers self-assigned this Dec 29, 2021
@lukeelmers lukeelmers requested a review from a team as a code owner December 29, 2021 15:24
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Pinging @elastic/kibana-core (Team:Core)

@lukeelmers
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@elasticmachine merge upstream

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💚 Build Succeeded

Metrics [docs]

Page load bundle

Size of the bundles that are downloaded on every page load. Target size is below 100kb

id before after diff
cloud 6.5KB 6.5KB +5.0B

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To update your PR or re-run it, just comment with:
@elasticmachine merge upstream

cc @lukeelmers

@lukeelmers lukeelmers merged commit 1435a0c into elastic:main Jan 4, 2022
@lukeelmers lukeelmers deleted the fix/ask-elastic-link branch January 4, 2022 13:43
kibanamachine pushed a commit to kibanamachine/kibana that referenced this pull request Jan 4, 2022
kibanamachine pushed a commit to kibanamachine/kibana that referenced this pull request Jan 4, 2022
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💚 Backport successful

Status Branch Result
8.0
7.17

The backport PRs will be merged automatically after passing CI.

kibanamachine added a commit that referenced this pull request Jan 4, 2022
Co-authored-by: Luke Elmers <luke.elmers@elastic.co>
kibanamachine added a commit that referenced this pull request Jan 4, 2022
Co-authored-by: Luke Elmers <luke.elmers@elastic.co>
gbamparop pushed a commit to gbamparop/kibana that referenced this pull request Jan 12, 2022
@tylersmalley tylersmalley added ci:cloud-deploy Create or update a Cloud deployment and removed ci:deploy-cloud labels Aug 17, 2022
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auto-backport Deprecated - use backport:version if exact versions are needed bug Fixes for quality problems that affect the customer experience ci:cloud-deploy Create or update a Cloud deployment release_note:skip Skip the PR/issue when compiling release notes Team:Core Core services & architecture: plugins, logging, config, saved objects, http, ES client, i18n, etc v7.17.0 v8.0.0 v8.1.0
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Successfully merging this pull request may close these issues.

The Ask Elastic link sometimes goes to a 403 page
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