feedback knoweldege base with thumbsUp/thumbsDown

[Iru89]

Description

Add feedback_knowledgebase event
Be able to add ThumbsUp and ThumbsDown buttons to give feedback on webchat messages.
When the flow builder creates a message using the knowledge base Uses the Text component with new withfeedback and inferenceid attributes

The withfeedback and inferenceid attributes cannot be declared using camelCase because when they pass through the backen they come back with everything in lowercase, it doesn't work with snake_case either. I'm not sure but I think it's because of the html parser, the attributes have to be single words or use kebab-case.

Context

Review this PR commit by commit:
plugin-hubtype-analytics: add feedback_knowledgebase event

botonic-react: Refactor the FooterMessage and add the FeedbackMessage which contains the ThumbsUp ThumbsDown buttons and uses the trackEvent function when clicked.

botonic-react: Add the possibility to inject the onTrackEvent function from the bot to the webchat to create events from the frontend. Just like we already have the onInit, onOpen, onClose, onMessage functions.

plugin-flow-builder: When the flow builder plugin uses the knowledge base to generate a message it creates a @botonic/react Text with the new withfeedback and inferenceid attributes needed for tracking.

The other commits are a refactor that renumbers the with_feedback attrbute to feebackEnabled using camelCase

Approach taken / Explain the design

Design

To document / Usage example

How to pass the tracking function from bot to webchat
/webchat/index.ts

export const webchat: WebchatArgs = {
  onInit: app => {
    window.botonicOnInit(app)
  },
  ...
  onTrackEvent: async (request, eventName, args) => {
    const pluginHubtypeAnalytics = new BotonicPluginHubtypeAnalytics()
    const htEventProps = {
      action: eventName as EventAction,
      ...args,
    } as HtEventProps
    await pluginHubtypeAnalytics.trackEvent(request, htEventProps)
  },
  theme: {
  ...

Testing

Adds a test for the new feedback_knowledgebase event

[linear]

BLT-630 I want to be able to provide feedback for each response