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MWB stuck at yellow (resolving?), is there a way to see error log? #26703

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nisarg-ujjainkar opened this issue Jun 7, 2023 · 6 comments
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Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@nisarg-ujjainkar
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Microsoft PowerToys version

0.70.1

Installation method

Microsoft Store

Running as admin

Yes

Area(s) with issue?

Mouse Without Borders

Steps to reproduce

Try connecting two PSc using mouse without borders.

✔️ Expected Behavior

The devices should connect and the device border should become green to indicate a successful connection.

❌ Actual Behavior

The devices don't connect. The status indicator colour is yellow, which I believe is resolving. It remains stuck in this state forever. Is there a wat to see an error log to see what went wrong?

Here is what I have tried:

  1. try running with administrator.
  2. Try running without administrator.
  3. Try running with service.
  4. Without service.
  5. I had already added firewall exception before trying to connect.

I am on a university network. Would that be the cause of this issue?

Other Software

No response

@nisarg-ujjainkar nisarg-ujjainkar added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Jun 7, 2023
@nisarg-ujjainkar nisarg-ujjainkar changed the title MVB stuck at yellow (resolving?), is there a way to see error log? MWB stuck at yellow (resolving?), is there a way to see error log? Jun 13, 2023
mikeclayton added a commit to mikeclayton/PowerToys that referenced this issue Jul 25, 2023
mikeclayton added a commit to mikeclayton/PowerToys that referenced this issue Jul 25, 2023
mikeclayton added a commit to mikeclayton/PowerToys that referenced this issue Jul 25, 2023
@f22raptorroland
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I have the same issue on Home Network.
I also set Static Routes and added each other's IPs to the Addressing map.

  1. Generated key on Computer
  2. Added key/Name on laptop
    3: Yellow outline on Laptop Computer won't even show the new device

Note: The device Name always gets Capitalized. So it is cannot be the same as on the computer. Is it an issue?

@f22raptorroland
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f22raptorroland commented Aug 20, 2023

I have found a workaround!

The problem IS the capitalization.

  1. Thick "Show the original Mouse WIthout Borders UI" (I did this on the Laptop)
  2. Restart, open from the taskbar
  3. Fix incorrect capital letters to lowercase
  4. Profit $$

After the fix, it connected me to the Computer. I even switched back the UI to Power Toys

@nisarg-ujjainkar
@mikeclayton

@nisarg-ujjainkar
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I must try it. Thanks.

mikeclayton added a commit to mikeclayton/PowerToys that referenced this issue Sep 27, 2023
jaimecbernardo pushed a commit that referenced this issue Oct 11, 2023
* [MouseJump] Long lived background exe

* [MouseJump] Long lived background exe

* [MouseJump] Long lived background exe

* [MouseJump] Long lived background exe

* [MouseJump] Close long lived background exe when parent runner exits

* [MouseJump] Close long lived background exe when parent runner exits

* [MouseJump] long lived background exe - fixing build

* [MouseJump] - add FileSystemWatcher for config (#26703)

* Fix telemetry event
@Dimkar3000
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I came across this too, this bug makes mwb useless when one of the device uses a lowercase computer name. I switched back to standalone mwb and it works correctly. This seam to be a bug on the wrapping interface, forcing capital device names.

For reference, I use 2 computers on a local network to share keyboard and mouse. One of them has a lowercase name. That computer has been configured from my employer, so I can't change the device name. Sometimes you can get it to work when you open the classic GUI and other times to overrides your changes. with the capital case ones.

@deanis74
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@f22raptorroland Thank you! One of my machines is in title-case and I obviously can't change it. Note that if you also change the name in MachineMatrixString then it will show up properly in the computer display and the context menu, if you're sticking with the old UI. Which I am for now.

@f22raptorroland
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@deanis74 Oh nice to know. I didn't manually edit the MachineMatrixString
I only switched over to the old UI to change the name, then switched back to PowerToys. It retains the change.

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