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error 0x80070002 - register windows.sharedFonts file not found #3194

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viper2pt0 opened this issue Oct 14, 2019 · 15 comments
Closed

error 0x80070002 - register windows.sharedFonts file not found #3194

viper2pt0 opened this issue Oct 14, 2019 · 15 comments
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Needs-Tag-Fix Doesn't match tag requirements Resolution-External For issues that are outside this codebase

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@viper2pt0
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Environment

Microsoft Windows [Version 10.0.18362.356]

Steps to reproduce

Attempting to install via the Chocolatey package (pre-built msxibundle)

Expected behavior

Install Succeeds

Actual behavior

Install gets to 89% and then fails with the following message:
error 0x80070002: While processing the request, the system failed to register the windows.sharedFonts extension due to the following error: The system cannot find the file specified.

There is no reference to which file it is looking for.
@ghost ghost added Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting Needs-Tag-Fix Doesn't match tag requirements labels Oct 14, 2019
@DHowett-MSFT
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That's not great. Have you made any changes to your system -- added/removed any components that might be related to fonts, rendering, installation, packages, or the like?

Thanks.

@DHowett-MSFT DHowett-MSFT added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Oct 14, 2019
@viper2pt0
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Not to my knowledge. Its a corporate managed device, I know the windows store has been disabled/removed. Could that be something?

@ghost ghost added Needs-Attention The core contributors need to come back around and look at this ASAP. and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Oct 15, 2019
@microsoft microsoft deleted a comment from Maattcc Oct 15, 2019
@DHowett-MSFT
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DHowett-MSFT commented Oct 15, 2019 •
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@Maattcc Thanks for contributing a solution -- it looks like, broadly, asking people to change their partition settings to fix an application deployment issue (because it has the same error code (which is a generic error code) as this issue) is going to cause more harm than good... so I deleted your comment. Sorry!

@DHowett-MSFT
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This seems like a windows store package deployment issue; would you mind filing feedback in the category Install and Update / App installation issues and reproducing the failure?

Thanks!

@DHowett-MSFT DHowett-MSFT added Resolution-External For issues that are outside this codebase and removed Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting Needs-Attention The core contributors need to come back around and look at this ASAP. labels Oct 23, 2019
@einarhauks
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I'm also having this issue. Any resolution yet?

@alanwhited-trwd
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I'm also having this issue, logs attached.
terminal_output.txt
chocolatey.log

@zeusbaba
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zeusbaba commented Jan 9, 2020

i'm also having this issue with the same error log.
p.s. this is also corporate laptop

@clement-fischer clement-fischer mentioned this issue Feb 27, 2020
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@bmaehr
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bmaehr commented Mar 18, 2020

Solved exactly the same error by installing it NOT as admin.

@yfeos
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yfeos commented Jun 3, 2020 •
edited
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Hi there,
I'm having this issue too on a corporate laptop : I've tried with and elevated ps prompt (wich use a different account because users haven't administrators rights) with no luck. The same without admin rights ...
At last, i tried while logged on with an administrator account and the installation complete successfully.

Another way is to locate file and manually install it :
dism.exe /online /Add-ProvisionedAppxPackage /PackagePath:"C:\ProgramData\chocolatey\lib\microsoft-windows-terminal\tools\Microsoft.WindowsTerminal_1.0.1401.0_8wekyb3d8bbwe.msixbundle" /SkipLicense

WIN+R and wt

@TBBle TBBle mentioned this issue Oct 20, 2020
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@TBBle
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TBBle commented Mar 7, 2021 •
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Pinging off #4217 (comment), I have two corporate machines on the same AD, which has a group policy that enforces elevation be run as a separate user, e.g., my_account.privileged, and on those two machines, running in an elevated Windows Powershell session:

Add-AppxPackage -Register 'C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe\AppxManifest.xml'  -DisableDevelopmentMode

one happily installed Windows Terminal to my high-priv account, and one failed with this error.

Since I've installed off Windows Store, I don't have a chocolatey package cache lying around so I cannot use yann-f's solution above (#3194 (comment)). I'm unaware of a Windows Store command-line API, and since I can only get to this account by elevation, I don't think I can run Windows Store on that account unless I log into the computer as the high-priv account (which I'm not going to do).

Did anyone ever lodge this issue to the Windows Store? Since I'm trying to register an already-installed package, not install something off the store, I'm not totally sure they'd accept my feedback as valid.

On the plus side, I have a simple repro-case if there's anything I can capture from Event Viewer etc. to dig into the failure itself.

Some logs 
PS C:\WINDOWS\system32> Add-AppxPackage -Register 'C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe\AppxManifest.xml'  -DisableDevelopmentMode
Add-AppxPackage : Deployment failed with HRESULT: 0x80073D19, An error occurred because a user was logged off.
error 0x80070002: While processing the request, the system failed to register the windows.sharedFonts extension due to the following error: The system cannot find the file specified.
.
NOTE: For additional information, look for [ActivityId] bc58546f-1240-0002-33cd-5abc4012d701 in the Event Log or use the command line Get-AppPackageLog -ActivityID bc58546f-1240-0002-33cd-5abc4012d701
At line:1 char:1
+ Add-AppxPackage -Register 'C:\Program Files\WindowsApps\Microsoft.Win ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (C:\Program File...ppxManifest.xml:String) [Add-AppxPackage], Exception
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

PS C:\WINDOWS\system32> Get-AppxLog

Time                      ID           Message
----                      --           -------
8/03/2021 10:05:46 AM     603          Started deployment Register operation on a package with main parameter AppxManifest.xml and Options 0 and 0. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
8/03/2021 10:05:46 AM     819          The following packages will be installed: 1527c705-839a-4832-9118-54d4Bd6a0c89_10.0.19041.423_neutral_neutral_cw5n1h2txyewy c5e2524a-ea46-4f67-841f-6a9465d9d515_10.0.19041.423_neutral_neutral_cw5n1h2txyewy E2A4F912-2574-4A75-9BB0-0D023378592B_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
                                       F46D4000-FD22-4DB4-AC8E-4E1DDDE828FE_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.AAD.BrokerPlugin_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.AccountsControl_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.AsyncTextService_10.0.19041.423_neutral_neutral_8wekyb3d8bbwe
                                       Microsoft.BioEnrollment_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.CredDialogHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.ECApp_10.0.19041.423_neutral_neutral_8wekyb3d8bbwe Microsoft.LockApp_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
                                       Microsoft.MicrosoftEdgeDevToolsClient_10.0.19041.423_neutral__8wekyb3d8bbwe Microsoft.MicrosoftEdge_44.19041.423.0_neutral__8wekyb3d8bbwe Microsoft.Win32WebViewHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.AppRep.ChxApp_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
                                       Microsoft.Windows.AssignedAccessLockApp_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.CallingShellApp_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.CapturePicker_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
                                       Microsoft.Windows.CloudExperienceHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.ContentDeliveryManager_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.NarratorQuickStart_10.0.19041.423_neutral_neutral_8wekyb3d8bbwe
                                       Microsoft.Windows.OOBENetworkCaptivePortal_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.OOBENetworkConnectionFlow_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.ParentalControls_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
                                       Microsoft.Windows.PeopleExperienceHost_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.PinningConfirmationDialog_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.Search_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.SecHealthUI_10.0.19041.423_neutral__cw5n1h2txyewy
                                       Microsoft.Windows.SecureAssessmentBrowser_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.ShellExperienceHost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.StartMenuExperienceHost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy
                                       Microsoft.Windows.XGpuEjectDialog_10.0.19041.423_neutral_neutral_cw5n1h2txyewy Microsoft.XboxGameCallableUI_10.0.19041.423_neutral_neutral_cw5n1h2txyewy MicrosoftWindows.Client.CBS_120.2212.551.0_neutral_neutral_cw5n1h2txyewy MicrosoftWindows.UndockedDevKit_10.0.19041.423_neutral_neutral_cw5n1h2txyewy
                                       NcsiUwpApp_10.0.19041.423_neutral_neutral_8wekyb3d8bbwe Windows.CBSPreview_10.0.19041.423_neutral_neutral_cw5n1h2txyewy windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy Windows.PrintDialog_6.2.1.0_neutral_neutral_cw5n1h2txyewy . The following packages will be removed: NULL
8/03/2021 10:05:46 AM     10002        Creating Resiliency File C:\ProgramData\Microsoft\Windows\AppRepository\ec9e36b0-94ad-4bd2-a069-8893350aa82d_S-1-5-21-125588297-3509485221-1345772379-124099_1.rslc for Register Operation on Package Microsoft.WindowsTerminal_2021.226.1915.0_neutral_~_8wekyb3d8bbwe.
8/03/2021 10:05:46 AM     607          Deployment Register operation on package Microsoft.WindowsTerminal_2021.226.1915.0_neutral_~_8wekyb3d8bbwe has been de-queued and is running for user SID S-1-5-21-125588297-3509485221-1345772379-124099.
8/03/2021 10:05:46 AM     614          Bundle Uri C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_2021.226.1915.0_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml contains packages: "CascadiaPackage_1.6.10571.0_x64.msix": Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe "CascadiaPackage_1.6.10571.0_x86.msix":
                                       Microsoft.WindowsTerminal_1.6.10571.0_x86__8wekyb3d8bbwe "CascadiaPackage_1.6.10571.0_ARM64.msix": Microsoft.WindowsTerminal_1.6.10571.0_arm64__8wekyb3d8bbwe.
8/03/2021 10:05:46 AM     854          Successfully added the following uri(s) to be processed:  C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_2021.226.1915.0_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe\AppxManifest.xml.
8/03/2021 10:05:46 AM     855          Finished resolving action lists. DeploymentRequest action lists: addPackageList: Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe Microsoft.WindowsTerminal_2021.226.1915.0_neutral_~_8wekyb3d8bbwe.
8/03/2021 10:05:46 AM     573          Setting Sync Enabled status, package family name Microsoft.WindowsTerminal_8wekyb3d8bbwe, enabled false.
8/03/2021 10:05:46 AM     10000        About to service package Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe. Setting the package state to disabled returned with 0x0.
8/03/2021 10:05:47 AM     8100         Starting validation and setting the Trust Label on package Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe with flags 0x9.
8/03/2021 10:05:47 AM     8106         Package Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe has Trust Label already. Flags: 0x9
8/03/2021 10:05:47 AM     8101         Finished validation and setting the Trust Label on package Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe with flags 0x9.
8/03/2021 10:05:47 AM     306          error 0x80070002: While processing the request, the system failed to register the windows.sharedFonts extension due to the following error: The system cannot find the file specified.
                                       .
8/03/2021 10:05:47 AM     316          error 0x80070002: Cannot register the request because the following error was encountered during the registration of the windows.sharedFonts extension: The system cannot find the file specified.
                                       .
8/03/2021 10:05:47 AM     5507         Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\S-1-5-21-125588297-3509485221-1345772379-124099-MergedResources-*.pri : No user-specific merged files found
8/03/2021 10:05:47 AM     5507         Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\Resources.????????.pri : No shared merged files found
8/03/2021 10:05:47 AM     5507         Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\S-1-5-21-125588297-3509485221-1345772379-124099-MergedResources-*.pri : No user-specific merged files found
8/03/2021 10:05:47 AM     5507         Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\Resources.????????.pri : No shared merged files found
8/03/2021 10:05:47 AM     300          error 0x80073CF6: Cannot register the Microsoft.WindowsTerminal_8wekyb3d8bbwe package due to the following error: Package could not be registered.
                                       .
8/03/2021 10:05:47 AM     605          The last successful state reached was SingletonRegisterAdd. Failure occurred before reaching the next state RegistrationChanged. hr: 0x80073CF6
8/03/2021 10:05:47 AM     330          error 0x80070002: While removing the request, the system failed to de-register the windows.MRT extension due to the following error: The system cannot find the file specified.
                                       .
8/03/2021 10:05:47 AM     7750         warning 0x80070005: The following error occurred while performing Indexed DB cleanup when removing the package: AppxManifest.xml (Access is denied.
                                       ).
8/03/2021 10:05:47 AM     330          error 0x80070005: While removing the request, the system failed to de-register the windows.indexedDB extension due to the following error: Access is denied.
                                       .
8/03/2021 10:05:47 AM     10001        Finished servicing package Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe. Setting the package state to enabled returned with 0x0.
8/03/2021 10:05:47 AM     10001        Finished servicing package Microsoft.WindowsTerminal_1.6.10571.0_x64__8wekyb3d8bbwe. Setting the package state to enabled returned with 0x0.
8/03/2021 10:05:47 AM     401          Deployment Register operation with target volume C: on Package Microsoft.WindowsTerminal_2021.226.1915.0_neutral_~_8wekyb3d8bbwe from:  (AppxBundleManifest.xml)  failed with error 0x80073D19. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
8/03/2021 10:05:47 AM     404          AppX Deployment operation failed for package Microsoft.WindowsTerminal_2021.226.1915.0_neutral_~_8wekyb3d8bbwe with error 0x80073D19. The specific error text for this failure is: error 0x80070002: While processing the request, the system failed to register the windows.sharedFonts extension due to the following error: The
                                       system cannot find the file specified.
                                       .
8/03/2021 10:05:47 AM     471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.RemoteDesktop_10.2.1807.0_x64__8wekyb3d8bbwe62b3c3b3-b463-4386-a4f4-5ece67f11d76\clrcompression.dll failed.
8/03/2021 10:05:47 AM     471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.YourPhone_1.21011.127.0_x64__8wekyb3d8bbwe7c45f46d-53d6-4cf2-9457-0ac51fec5829\clrcompression.dll failed.
8/03/2021 10:05:47 AM     471          error 0x5: Deleting file \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.YourPhone_1.21011.127.0_x64__8wekyb3d8bbwe7c45f46d-53d6-4cf2-9457-0ac51fec5829\RuntimeConfiguration.dll failed.

@MrDaGree
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For those that use Chocolatey and have the same issue I found that changing the last line of the upstream package from Add-AppxPackage to DISM.EXE /Online /Add-ProvisionedAppxPackage /PackagePath:$fileName /SkipLicense and updating the uninstall to Get-AppxProvisionedPackage -online | where-object {$_.packagename -like "*WindowsTerminal*"} | Remove-AppxProvisionedPackage -online -allusers fixed my issues

@spotlight2001
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spotlight2001 commented Jan 30, 2023 •
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@MrDaGree I do have the same problem. Where can I find the file to be edited?

disclaimer: I am a choco n00b

@draeath
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draeath commented Feb 8, 2023

We have a user who's running into this as well and we've no idea how to apply this fix either, @MrDaGree

It would be very helpful if you could suggest how one would go about "changing the last line of the upstream package."

@MrDaGree
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MrDaGree commented Feb 8, 2023

@spotlight2001 @draeath it was requiring changing the chocolatey install script and repackaging it. It was only possible if you have a custom repo

@TheMcSebi
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Solved exactly the same error by installing it NOT as admin.

Solved the issue for me as well.
Using a corporate device with LTSC 21H2 and no store.

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