Known Issues

We have a number of small issues that currently affect this plugin and how people use it, these are detailed below. Unfortunately due to differing workflows between Moodle and Turnitin, some Moodle features can not be replicated in full.

Revealing student identities and grades in blind marking assignments

The anonymous marking setting has used to be present in this plugin but has now been removed. Moodle's blind marking is now used to determine whether an assignment is anonymous in Turnitin or not.

However, there is a slight difference in how Moodle and Turnitin handle the release of student's identities and grades. In Turnitin this happens simultaneously but other restrictions on grades being revealed could be in place in Moodle. Therefore it is possible to end up with a scenario where student's names are visible in Moodle but not in Turnitin.

Only the submitting student can view the Originality Report in the Turnitin Document Viewer

With Group submissions, only the submitting student will be able to view the Originality Report in the Turnitin Document Viewer. However, all members of the group will have any grades awarded through GradeMark applied to them and they will all be able to see the Originality Score in the Moodle Assignment inbox.

Turnitin EULA is not presented in Moodle forums when replying to a post

The Turnitin EULA will only be shown to the student if they are starting a discussion topic AND the forum has a description. If they are replying to a post then it won't be shown. This isn't something we have control over unfortunately, but the best workaround is to create a Moodle assignment with Turnitin enabled and require students submit to that first.

Turnitin class/course length is currently restricted to 7 years

The length of a class/course in Turnitin is currently restricted to 7 years. This isn't specific to Moodle and is an issue that is being reviewed, please contact Product Support if this causes any problems or you have any questions.

Email address changes will not be reflected in Turnitin

If a user's email address is changed in Moodle, this will not reflect in Turnitin. If the user is unlinked and then the email address is changed a new Turnitin user account will be created.

Courses, Assignments and Students that are deleted in Moodle are kept in Turnitin

Any courses, assignments and students that are deleted in Moodle are not automatically deleted from Turnitin.