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Merge pull request #463 from raft-tech/release/3.1.2-Sprint-74
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Release/3.1.2 sprint 74
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ADPennington authored Jun 7, 2023
2 parents 77d2fa2 + 238e85e commit 6d2862a
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Binary file modified product-updates/img/complete-data/Step2.jpg
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11 changes: 11 additions & 0 deletions product-updates/img/in-dev.svg
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9 changes: 8 additions & 1 deletion product-updates/knowledge-center/create-new-login.html
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<h1>Create a New Login.gov Account</h1>


<div style="min-height: 22px;"></div>

<iframe width="95%" height="350" src="https://www.youtube.com/embed/pCFWVNVx9vE" title="Getting Started and Requesting Access in TDP" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe>


<div style="min-height: 22px;"></div>

<p class="usa-intro">
Follow these steps to get started with Create a new Login.gov account to sign into the TANF Data Portal (TDP).
</p>



<ol class="usa-process-list">
<li class="usa-process-list__item">
<h2 class="usa-process-list__heading">Sign into the TANF Data Portal</h2>
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<p>
Check your email inbox for a message from Login.gov and select 'Confirm email address'. This will take you back to the Login.gov website.<br>
<br>
If you haven’t received your Login.gov account confirmation email and can't find it in your email's spam or junk folders, please contact TDP support at <a href="mailto:tanfdata@acf.hhs.gov">tanfdata@acf.hhs.gov.
If you haven’t received your Login.gov account confirmation email and can't find it in your email's spam or junk folders, please contact TDP support at <a href="mailto:tanfdata@acf.hhs.gov">tanfdata@acf.hhs.gov.</a>

<div style="min-height: 22px;"></div>
<a href="../img/getting-started/create-new-login-confirm-email-address.png" data-lity data-lity-desc="Confirm your email address to continue with Login.gov by clicking the link">
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4 changes: 4 additions & 0 deletions product-updates/knowledge-center/existing-login.html
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class="usa-layout-docs__main desktop:grid-col-9 usa-prose usa-layout-docs"
id="main-content">
<h1>Use an Existing Login.gov Account</h1>
<div style="min-height: 22px;"></div>

<iframe width="95%" height="350" src="https://www.youtube.com/embed/pCFWVNVx9vE" title="Getting Started and Requesting Access in TDP" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe>

<div style="min-height: 22px;"></div>

<p class="usa-intro">
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<li>Click the “Global Warning Edits” button to check all records for fatal errors. At the end of this step, all cases for the specified month should have an Edit Status of “Passed all edits”.</li>
</ul>
<p>These steps should be repeated for each month in the quarterly Section 1 or Section 2 file.</p><br>
<a href="../img/complete-data/Step2.jpg" data-lity data-lity-desc="fTANF.exe opened to Utilities > Case Management with Global Fatal Edits, Global Warning Edits, and Reset Transmission Flag annotated as steps 1, 2, and 3.">
<img src="../img/complete-data/Step2.jpg" alt="fTANF.exe opened to Utilities > Case Management with Global Fatal Edits, Global Warning Edits, and Reset Transmission Flag annotated as steps 1, 2, and 3.">
<a href="../img/complete-data/Step2.jpg" data-lity data-lity-desc="fTANF.exe opened to Utilities > Case Management with Reset Transmission Flag, Global Fatal Edits, and Global Warning Edits, and annotated as steps 1, 2, and 3.">
<img src="../img/complete-data/Step2.jpg" alt="fTANF.exe opened to Utilities > Case Management with Reset Transmission Flag, Global Fatal Edits, and Global Warning Edits, and annotated as steps 1, 2, and 3.">
</a>

<a href="../img/complete-data/Step2-2.jpg" data-lity data-lity-desc="Cases in fTANF Case Management with the Edit Status of 'Not Edited' or 'Transmitted' will not be included when a new transmission file is created. All Cases that have the Edit Status of 'Passed All Edits' will be included when a new transmission file is created.">
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56 changes: 46 additions & 10 deletions product-updates/knowledge-center/faq.html
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class="usa-layout-docs__main desktop:grid-col-9 usa-prose usa-layout-docs"
id="main-content">
<h1>Frequently Asked Questions</h1>
<div style="min-height: 22px;"></div>

<p>Jump to:</p>
<div style="min-height: 22px;"></div>

<p><strong>Accessing TDP</strong></p>
<a href="#Are there restrictions governing where TDP can be used?">Are there restrictions governing where TDP can be used?</a><br>
<a href="#Can multiple users on my team request access to TDP?">Can multiple users on my team request access to TDP?</a><br>
<a href="#Can I access TDP with a Login.gov account that I use for other services?">Can I access TDP with a Login.gov account that I use for other services?</a><br>
<a href="#What should I do if a member of my team should no longer have access to TDP data?">What should I do if a member of my team should no longer have access to TDP data?</a><br>

<div style="min-height: 22px;"></div>
<p><strong>Submitting in TDP</strong></p>
<a href="#Do we need to change the way we prepare our files for submission?">Do we need to change the way we prepare our files for submission?</a><br>
<a href="#How much data can I submit per day?">How much data can I submit per day?</a><br>
<a href="#Can I submit multiple quarters of data in a single file?">Can I submit multiple quarters of data in a single file?</a><br>
<a href="#Does “Closed Cases” mean the same thing as “Negative Cases”?">Does “Closed Cases” mean the same thing as “Negative Cases”?</a><br>
<a href="#I’m not familiar with Section 4 (Stratum) data—is it required?">I’m not familiar with Section 4 (Stratum) data—is it required?</a><br>
<a href="#When can I expect to receive feedback on my submitted data?">When can I expect to receive feedback on my submitted data?</a><br>

<div style="min-height: 22px;"></div>
<p><strong>Bug Reporting & Feedback</strong></p>
<a href="#Where can I report a bug or other issue with TDP?">Where can I report a bug or other issue with TDP?</a><br>
<div style="min-height: 22px;"></div>



<hr style="border: none;
height: 1px;
background: #000;
margin-top: 32px;
background: repeating-linear-gradient(90deg,#000,#000 6px,transparent 6px,transparent 12px);">


<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>
<h2>Accessing TDP</h2>
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<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Are there restrictions governing where TDP can be used?</h3>
<h3 id="Are there restrictions governing where TDP can be used?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Are there restrictions governing where TDP can be used?</h3>
<P>The TANF Data Portal can be used from any computer in the US or US Territories. There is no need to get any particular computer or IP Address “pre-approved” in order to use TDP.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>


<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Can multiple users on my team request access to TDP?</h3>
<h3 id="Can multiple users on my team request access to TDP?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Can multiple users on my team request access to TDP?</h3>
<P>Yes. We're not limiting the number of users who can request access per TANF program. We recommend that a minimum of two users request access per team to ensure coverage due to leave or unforeseen circumstances.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>

<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Can I access TDP with a Login.gov account that I use for other services?</h3>
<h3 id="Can I access TDP with a Login.gov account that I use for other services?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Can I access TDP with a Login.gov account that I use for other services?</h3>
<P>Yes, a variety of Federal organizations utilize Login.gov. For example, if you use your Login.gov account to access GrantSolutions for submitting TANF expenditure reports in the On-Line Data Collection (OLDC) system, you may also use it to access TDP. <a href="https://tdp-project-updates.app.cloud.gov/knowledge-center/existing-login.html">Read more about how to use your existing Login.gov account</a>.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>

<h3 id="What should I do if a member of my team should no longer have access to TDP data?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">What should I do if a member of my team should no longer have access to TDP data?</h3>
<P>If a member of your team has recently offboarded or no longer requires access to TDP & TANF data for your program, please contact us at <a href = "mailto: tanfdata@acf.hhs.gov">tanfdata@acf.hhs.gov</a>
to request the disabling of their TDP account. In your email, kindly provide the individual's first and last name, along with their email address. This information will assist the TDP admins in swiftly identifying the appropriate account.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>


<hr style="border: none;
height: 1px;
Expand All @@ -309,37 +345,37 @@ <h2>Submitting in TDP</h2>
<div style="min-height: 22px;"></div>


<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Do we need to change the way we prepare our files for submission?</h3>
<h3 id="Do we need to change the way we prepare our files for submission?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Do we need to change the way we prepare our files for submission?</h3>
<P>Most TANF programs should not need to make changes to the type of file submitted or its format. However, we do require that any programs currently submitting partial data revisions (i.e. data files only containing cases modified or added since the original submission) adjust their process to submit complete data. <a href="complete-resubmissions.html">Read more about how to resubmit complete data</a>.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>


<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">How much data can I submit per day?</h3>
<h3 id="How much data can I submit per day?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">How much data can I submit per day?</h3>
<P>You’ll only be able to submit one quarter’s worth of data at a time, but you’re welcome to submit data for multiple quarters in sequence within the same TDP session. For example, you could submit a TANF data file, followed by an SSP-MOE data file (for TANF programs that operate a separate state program). Or, you could submit a data file for the currently-due quarter, followed by revised data files from previous quarters. <a href="https://reitermb.github.io/Test/knowledge-center/uploading-data.html">Read more about how to submit data in TDP</a>.</p>

<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>

<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Can I submit multiple quarters of data in a single file?</h3>
<h3 id="Can I submit multiple quarters of data in a single file?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Can I submit multiple quarters of data in a single file?</h3>
<P>No. Each data file can only contain data associated with the specific quarter and fiscal year you've selected to upload to on the TDP Data Files page. </p>

<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>

<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Does “Closed Cases” mean the same thing as “Negative Cases”?</h3>
<h3 id="Does “Closed Cases” mean the same thing as “Negative Cases”?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Does “Closed Cases” mean the same thing as “Negative Cases”?</h3>
<P>Yes, “Closed Cases” and “Negative Cases” both refer to Section 2 data. There are no changes to the requirements of the data being submitted for this section.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>


<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">I’m not familiar with Section 4 (Stratum) data—is it required?</h3>
<h3 id="I’m not familiar with Section 4 (Stratum) data—is it required?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">I’m not familiar with Section 4 (Stratum) data—is it required?</h3>
<P>No. Section 4 is only for TANF or SSP programs that submit data on a sample of their caseload rather than universe data. If you don’t already submit Section 4 through the legacy TANF Data Reporting system, then you don’t need to submit it in TDP either.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>


<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">When can I expect to receive feedback on my submitted data?</h3>
<h3 id="When can I expect to receive feedback on my submitted data?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">When can I expect to receive feedback on my submitted data?</h3>
<P>In TDP you should receive an email from no-reply@tanfdata.acf.hhs.gov confirming that your data has been submitted shortly after submitting it. After that, you should expect to see the feedback reports you currently receive arrive on their normal schedule.</p>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>
Expand All @@ -357,7 +393,7 @@ <h2>Bug Reporting & Feedback</h2>
<div style="min-height: 22px;"></div>
<div style="min-height: 22px;"></div>

<h3 style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Where can I report a bug or other issue with TDP?</h3>
<h3 id="Where can I report a bug or other issue with TDP?" style="font-size: 1.34rem; line height: 1.2; font-weight: 700;">Where can I report a bug or other issue with TDP?</h3>
<P>You can anonymously submit bug reports, feedback, and ideas for making TDP better on the <a href="give-feedback.html">Give Feedback</a> page here on the Knowledge Center. If you’re encountering an issue you need support to resolve or simply prefer relaying your feedback directly, you should also feel free to email us at <a href="mailto:tanfdata@acf.hhs.gov">tanfdata@acf.hhs.gov</a>.</p>

<div style="min-height: 22px;"></div>
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