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"Unable to load event" relating to threads #21543

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ara4n opened this issue Mar 24, 2022 · 2 comments · Fixed by matrix-org/matrix-js-sdk#2261
Closed

"Unable to load event" relating to threads #21543

ara4n opened this issue Mar 24, 2022 · 2 comments · Fixed by matrix-org/matrix-js-sdk#2261
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@t3chguy
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A-Threads A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Labs

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@ara4n
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ara4n commented Mar 24, 2022

Steps to reproduce

This msg looks to be a reply to a msg in a thread, but for whatever reason it doesn't know about the msg being replied to?

Screenshot 2022-03-24 at 09 09 41

Outcome

What did you expect?

No unknown reply

What happened instead?

Unknown reply

Operating system

macOS 12.3 on M1

Browser information

nightly

URL for webapp

nightly

Application version

nightly

Homeserver

matrix.org

Will you send logs?

No
@ara4n ara4n added the T-Defect label Mar 24, 2022
@germain-gg germain-gg added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow A-Threads labels Mar 24, 2022
@ara4n
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ara4n commented Mar 24, 2022

Not sure this is uncommon - we're seeing it all over:
Screenshot 2022-03-24 at 12 03 10

@germain-gg germain-gg added O-Occasional Affects or can be seen by some users regularly or most users rarely and removed O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Mar 24, 2022
@t3chguy t3chguy mentioned this issue Mar 24, 2022
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@MadLittleMods
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MadLittleMods commented Mar 24, 2022 •
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Loading

I am seeing this for a reply in the main timeline which references a threaded message:

https://matrix.to/#/!fLeHeojWgBGJlLNdLC:matrix.org/$O8TE4QvivFsz_kstdni7L9yvn6O0scRV4iRbTOumUFQ?via=matrix.org&via=element.io&via=vector.modular.im

Separately, it would be also be good to improve the reply loading fail scenario like including a permalink to the failed message to make the content accessible no matter what happened, #21536

@t3chguy t3chguy mentioned this issue Mar 28, 2022
Closed
@t3chguy t3chguy changed the title "Unable to load event" in main timeline "Unable to load event" relating to threads Mar 28, 2022
@t3chguy t3chguy mentioned this issue Mar 28, 2022
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@t3chguy t3chguy assigned t3chguy and unassigned germain-gg Mar 28, 2022
su-ex added a commit to SchildiChat/matrix-js-sdk that referenced this issue Apr 16, 2022
@su-ex
Merge tag 'v17.0.0' into sc
e82be9f 
* Remove groups and groups-related APIs ([\matrix-org#2234](matrix-org#2234)).
* Add Element video room type ([\matrix-org#2273](matrix-org#2273)).
* Live location sharing - handle redacted beacons ([\matrix-org#2269](matrix-org#2269)).
* Fix getSessionsNeedingBackup() limit support ([\matrix-org#2270](matrix-org#2270)). Contributed by @adamvy.
* Fix issues with /search and /context API handling for threads ([\matrix-org#2261](matrix-org#2261)). Fixes element-hq/element-web#21543.
* Prevent exception 'Unable to set up secret storage' ([\matrix-org#2260](matrix-org#2260)).
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@t3chguy t3chguy

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A-Threads A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Labs
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Fix issues with /search and /context API handling for threads matrix-org/matrix-js-sdk
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@MadLittleMods @germain-gg @ara4n @t3chguy